Alex Plaven Email & Phone Number

Greater Denver Area

Greater Denver Area

Greater Denver Area

Vail, CO

Oversee daily operations; reservations, arrivals, departures and inquiriesExecute hiring/training/reviews of seasonal front desk staffAfter-hours on-call for any maintenance or guest complicationEnsure accurate billing through Expedia, Airbnb, Booking and other travel agenciesOrder for the hotel ranging from office supplies to linens and towelsCollaborate.

Loveland, CO

Provided positive guest relations to all individuals approaching the front deskOversaw guest arrivals and departures including settling their accountsManaged guest registration reservations and other clerical duties

Assist with resident needsUse a high level of customer service to answer all questions and solve problemsRegularly help with administrative tasksMaintain a high level of cleanliness and organization at the front deskserve as the first person that many students/faculty/parents see when they enter the building

Live with and assist 38 residents throughout the school yearServe as a resource between residents and the campus communityWork together with 15 other RA's to program large and small scale eventsMake sure residents are being safe and responsible in the hall community

Highlands Ranch, CO

Worked with and oversaw, in conjunction with the restaurant managers, a serving staff of about 20 per night.Trained new team members on the proper ways of service and hospitalityServed meals to residents and ensured their experience was consistently above expectationsHelped oversee a dining room of 56 tables, and made sure service ran smoothly

Bachelor Of Science (Bs), Hospitality Administration/Management, Minor In Business Administration, Senior

Activities and Societies: Alpha Sigma Phi Fraternity Order of Omega Men in the Movement

Education record

Activities and Societies: Ice Hockey, DECA, FBLA, ProStart