Serving the needs of others has always been my passion. Over the last two decades, I have had the privilege to work with people from a variety of aspects in life & from all corners of the world. As a Realtor, I am able to bring those skills that I've acquired to help people achieve their Real Estate needs in the Bay Area & Sacramento Counties.

Sales Representative – Barbacoa Sabor (new brand)• Instrumental liaison in launching of new brand• Establishing strong relationships with local and national markets• Expanding brand into new markets – reaching clients through cold-calling, e-mail and face-to-face meetings at national conventions• Research and develop new methods to reach untapped clientele through diligently researching local& national demographics and trends

Associate Account Manager/Customer Sales Support • Maintain and develop customer accounts for 4 field representatives for the South East region – 800+ accounts, one of the largest regions in the Company• Knowledge of Quality Control products and instruments relating to the Clinical Diagnostics Division • Facilitate all QC related, Blood Bank and Unity maintenance and renewals for accounts within region• Liaison between field representatives and customers, establishing confidence and a strong rapport to build future sales growth opportunities• Utilization of SalesForce.com and Baan systems to generate and maintain sales• Provides general customer service related issues from customer care to trouble shooting to sales support in the absence of the field representatives

Customer Service/Certified Barista• Coordinated all company sponsored in-store and community events • Motivated team to achieving top sales with all promotional launch products/services• Established and maintained positive rapport between all staff, customers and community • Recognized as Employee of the Month, 3 consecutive years• Recognized District and Regional Management as Employee of the Quarter, 2010

• Created curriculum for students pre-school through 12th grade• Proven effective conflict resolution skills to achieve productive and successful outcomes• Experience working with children of special needs and learning disabilities

• Certified and trained to respond to all emergency situations, including use and performance of all emergency response equipment and procedures. • Expert in handling unexpected time-sensitive matters with a calm and collect demeanor• Exercised strong and effective communications skills with high levels of professionalism and diplomacy• Instrumental liaison adhered to and communicated with all Federal Aviation Administration and Company Policy to all staff members and customers served.• Comprehensive training in administering care to people with special needs and disabilities

• Proficient in operating PARS, WorldSpan, and Sabre computer systems• Superior customer service in handing all passenger related airport operations