Alex Preston is a Business Analyst at Civil Aviation Authority. They possess expertise in customer service, communication skills, health and safety, food safety, management and 5 more skills. Colleagues describe them as "Alex was the key person in the team for me in being able to capture and develop on the requirements to enable the migration of a complex data environment to a new platform. She was relatively new to the whole process and approach but quickly understood the what was needed of the workstream and how she could support it's progress. Essentially she was informally the Product Owner for this project and was a critical in using her knowledge, skills and contacts to assist with getting issues resolved as they came up. Alex was hard working and well organised enabling her to work in a complex environment effectively. Importantly she was not reluctant to ask questions and test her understanding until she knew that she understood the situation making her and effective problem solver."