• Automating Processes:Currently implementing automation strategies for various processes, including Intra Day activities, Agg Declarations, and other critical tasks. This initiative streamlines operations, improving efficiency and accuracy.• Implementing New Schemes:Leading the successful implementation of innovative schemes, showcasing an ability to conceptualize, develop, and integrate new product offerings effectively. This involves meticulous planning, execution, and coordination across departments.• Continuous Learning and Skill Development:Actively engaging in continuous learning initiatives, acquiring and honing skills in pricing strategies, SQL, C#, and other relevant tools. This dedication to ongoing skill development significantly contributes to the enhancement of role responsibilities.• Product Development:Consistently spearheads the comprehensive development and maintenance of products in collaboration with the Product Development Manager. Directly manages builds, pricing structures, and produces detailed Management Information/Analysis reports, actively contributing to the enhancement and upkeep of product portfolios.• Temporary Management Information (MI) Role:Stepping into a temporary MI role, showcasing adaptability and a quick grasp of complex tasks. Efficiently managing MI tasks ensures seamless continuity and accuracy in generating critical reports, providing valuable insights to support decision-making processes.• Training in Management Information (MI):Providing comprehensive training and guidance to team members in MI tasks and processes. Sharing knowledge and expertise, facilitates the upskilling of colleagues, contributing to a more proficient and capable team overall.• Adapting to Remote Work:Demonstrating resilience and adaptability in swiftly transitioning to remote work environments, ensuring seamless continuation of duties while maintaining productivity and collaboration with the team.

• Conducted inbound and outbound calls, adeptly building rapport with customers to establish lasting relationships.• Provided exceptional service, consistently exceeding performance targets while ensuring customer satisfaction.• Proficiently explained insurance policies, calculated premiums, and executed various administrative tasks with precision.Key Achievement: • Top Performer in Sales Targets:Consistently achieved and surpassed sales targets, setting records that remain unbeaten to date. Demonstrated a remarkable ability to not only meet but exceed sales goals consistently, contributing significantly to the company's success during the tenure.

Inbound/outbound calls, rapport building with customersExceptional service provision, meeting/exceeding targetsExplaining policies, calculating premiums, administrative tasks