Alex R. Miller

Alex R. Miller Email and Phone Number

Practice Lead @ Impower.ai
Columbus, OH, US
Alex R. Miller's Location
Columbus, Ohio, United States, United States
Alex R. Miller's Contact Details

Alex R. Miller personal email

n/a

Alex R. Miller phone numbers

About Alex R. Miller

As a leader in CX and technology, my passion is transforming customer experiences through digital innovation and data-driven strategies.Creating meaningful, customer-centric solutions that enhance service experiences, drive growth, and streamline operations.

Alex R. Miller's Current Company Details
Impower.ai

Impower.Ai

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Practice Lead
Columbus, OH, US
Website:
impower.ai
Employees:
40
Alex R. Miller Work Experience Details
  • Impower.Ai
    Practice Lead
    Impower.Ai
    Columbus, Oh, Us
    View
  • Safelite Autoglass
    Assistant Vice President, Customer Experience Integration
    Safelite Autoglass Sep 2020 - Aug 2024
    Columbus, Oh, Us
    Executive leader specializing in customer experience, transformation, technology solutions, innovation, and operational excellence. Driving results through customer-centric initiatives that enhance experiences, elevate services, and streamline operations with advanced technology.
    View
  • Upstart
    Customer Success, Bank Partnerships
    Upstart Nov 2019 - Sep 2020
    San Mateo, Ca, Us
    Focused on building and nurturing strong client relationships to drive mutual success and long-term growth. Leveraging data-driven insights and partnered solutions to maintain/improve client engagement, satisfaction, and retention. Partner with cross-functional teams to maintain/improve service delivery, enhance client experiences, and align OKR’s with broader business objectives. Applied a consultative approach to identify client needs, deliver impactful solutions, and drive business outcomes, fostering lasting value for both clients and the organization.
    View
  • Huntington National Bank
    Vice President, Continuous Improvement
    Huntington National Bank May 2017 - Nov 2019
    Columbus, Ohio, Us
    Lead customer-centric initiatives by implementing technology and process solutions designed to improve customer experience, service delivery, and revenue generation.Drive cross-functional programs to streamline operations, leveraging technology and analytics to eliminate inefficiencies and enhance customer experiences.Apply methodologies such as Design Thinking, DMAIC, and 5S/Lean to achieve process improvements, aligning innovative solutions with customer needs to optimize service standards and boost operational performance.
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  • Nationwide
    Marketing Operations
    Nationwide Jun 2016 - May 2017
    Us
    Directed marketing process improvements to maximize campaign effectiveness and enhance customer targeting through data-driven strategies.Built and optimized data models to improve portfolio management, resource allocation, segmentation, personalized marketing efforts, and ROI attribution. Collaborated cross-functionally to align marketing technology and data management practices, driving innovation, operational efficiency, and improved customer engagement outcomes.
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  • Nationwide
    It Infrastructure And Operations
    Nationwide Jun 2014 - Jun 2016
    Us
    Led the design, implementation, and optimization of IT infrastructure and operational frameworks to support business needs and drive technology innovation. Focused on ensuring application reliability, scalability, and security, while managing cross-functional initiatives to enhance service delivery and operational efficiency. Leveraged data analytics and process improvements to align IT capabilities with business objectives, delivering seamless user experiences and improving overall infrastructure / application performance.
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  • Nisource
    Operational Excellence
    Nisource May 2012 - Jun 2014
    Merrillville, In, Us
    Drive initiatives to enhance operational excellence by implementing process improvements and efficiency-driven programs across the organization. Focused on aligning business processes with customer needs, leveraging data-driven strategies and innovative solutions to optimize performance. Collaborated cross-functionally to identify and eliminate operational bottlenecks, foster a culture of continuous improvement, and deliver measurable results in service delivery and business outcomes.
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Alex R. Miller Skills

Visio Process Improvement Data Analysis Management Leadership Sharepoint Sdlc Access Business Analysis Business Intelligence Business Process Program Management Team Leadership Strategic Planning Sales Project Management Microsoft Excel Sql Training Business Process Improvement Databases Quality Assurance Consulting Information Technology Mobile Applications Adobe Creative Suite Software Documentation Analysis Powerpoint Visual Basic Microsoft Word C# Data Warehousing Integration Ms Project Requirements Gathering Requirements Analysis Microsoft Sql Server Agile Methodologies Team Building Systems Analysis Business Requirements Statistics .net It Management Analytics Software Development Life Cycle Kaizen Leadership Microsoft Access Business Administration

Alex R. Miller Education Details

  • Ohio University
    Ohio University
    Management Information Systems & Marketing

Frequently Asked Questions about Alex R. Miller

What company does Alex R. Miller work for?

Alex R. Miller works for Impower.ai

What is Alex R. Miller's role at the current company?

Alex R. Miller's current role is Practice Lead.

What is Alex R. Miller's email address?

Alex R. Miller's email address is am****@****hio.edu

What is Alex R. Miller's direct phone number?

Alex R. Miller's direct phone number is +120922*****

What schools did Alex R. Miller attend?

Alex R. Miller attended Ohio University.

What skills is Alex R. Miller known for?

Alex R. Miller has skills like Visio, Process Improvement, Data Analysis, Management, Leadership, Sharepoint, Sdlc, Access, Business Analysis, Business Intelligence, Business Process, Program Management.

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