Alex Ruiz López Email and Phone Number
I have been working in the retail industry for about 11 years all of them in the Technology industry. My passion is help, talk, get the perfect solution to my clients, and brings energy to all the people that I know. I have been selected two times MVP in my store because the energy that I bring to the store and love to help all my coworkers and customers that visit my Store. Also, after the close of the store I worked with the SMB and Training teams and continuous getting knowledge and growth my skills in different areas. I always looking in the future and wants to growth and achieve more. Now I'm part of the Web Sales & Support Associate at Microsoft Direct Sales and Support Team at Puerto Rico, where I have the opportunity of help people to resolve their issues and find the best and complete solutions for their needs when they visited the Microsoft Store Online site. I loved help people and help them to achieve more in all the aspects, as customers and also in their personal life.
Mapfre
View- Website:
- mapfre.com
- Employees:
- 25868
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Insurance Digital AgentMapfre Jun 2024 - PresentSan Juan, Puerto RicoHelp customers to acquire the perfect solution to their Insurance needs. Giving them the advisory and presenting company products that cover all the parts of their important assets and protects their love ones. -
Show HostPuerto Rico Esports League Oct 2022 - PresentSan Juan, Puerto RicoAs host and producer of the Puerto Rico Esports League The Show I’m responsible for opening, interview guest, keep running the show, set different show activities, manage the players during the game, creating process and close the show.Also one of my big responsibilities is to work with the creative and production team to create the Show round down, guest invitations, coordinates meetings, find for sponsors and work with the promos of the show.
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Sales DirectorSelf Sustaining Power Providers Llc, May 2023 - May 2024Puerto RicoAyudar a mi equipo de consultores a obtener a las mejores herramientas para que así ellos logren sus metas personales. Ofreciendo el mejor servicio y honestidad en el mercado, dela mano de los mejores productos del mercado.
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Sales DirectorWaru Energy Jan 2023 - Aug 2023Puerto Rico
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Renewable Energy ConsultantWaru Energy Jun 2022 - Jan 2023Puerto Rico
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Tesla AdvisorTesla Oct 2021 - Jun 2022San Juan, Puerto RicoHelp customer learn and know more about Tesla Vehicles and help Accelerate the world’s transition to sustainable energy. -
Web Sales & Support AssociateMicrosoft Apr 2021 - Oct 2021Puerto Rico-Supports Microsoft product and digital customers by taking support escalations proactively reviews any existing customer feedback to identify the root causes engages and consults with customers to understand the issues they are facing.-Collaborate with other departments to find the best solution for the customer.-Builds a trusted advisor relationship for multiple simultaneous digital channel consumer.-Applies a fundamental support knowledge and leverages existing plans to map solutions to the customer issues to solve problems.-Works through obstacles and acts proactively with urgency on behalf of our customers. -
Smb/Edu Sales RepresentativeMicrosoft Jun 2020 - Apr 2021Puerto Rico- Help commercial customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual and company expectations.-Empower every customer by doing the following activities: Searching and planning the solutions that exceeds the customer necessity.-Enabling our customers vision in their digital transformation Providing training and technical support to customers via Teams Meeting and CSTs, Exceptional customer feedback and customer stories. -
Gaming ExpertMicrosoft Nov 2019 - Apr 2021Puerto RicoCustomer ObsessionGenerate customer obsession within our community through your passion and knowledge of everything gaming relatedHelp customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual expectationsEvangelize product offerings and cross platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and loveAdaptabilityEngaged with local gaming community’s preference in gaming options, style of play and in-store experienceBe able to pivot in a changing in-store environment, circumstances, and situations through customer engagementsAbility to thrive in a dynamic and fast paced retail environmentDrive for ResultsIn partnership with the Community Development Specialist, develop relationships with local gaming communities, eSports teams, tournament organizers, gaming influencers and other key gaming partners that will lead to large scale events in storeTenaciously pursues positive outcomes by using effective approaches to solve problemsTakes responsibility in delivering on commitments and seeks positive results that benefit customers, both externally and internallyInfluencing for ImpactContinuously maintain product knowledge to be the expert in everything gaming related for our internal and external customers by learning through others along with self-educating, showcasing product and service offerings building on our culturePossesses the ability to persuade positive gaming community relationships through organizing and hosting in-store gaming eventsFoster relationships locally through unique events that drive brand awareness in our gaming communityCollaborationFeel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact in our customers lives and joins efforts with teammates to achieve store and company goals -
Product AdvisorMicrosoft Sep 2012 - Nov 2019Customer Obsession:Help customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual expectations.Illuminate product offerings and cross platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and love.Adaptability:Effectively respond to changing in-store environment, circumstances, and situations through customer engagements.Have a level of intuitiveness to thrive in a dynamic and fast paced retail environment.Drive for Results:Tenaciously pursues positive outcomes by using effective approaches to solve problemsTakes responsibility in delivering on commitments and seeks positive results that benefit customers, both externally and internally. Influencing for Impact:Continuously maintain product knowledge by learning through others along with self-educating, showcasing product and service offerings building on our #WeWinAsATeam culturePossesses the ability to persuade positive business outcomes through in-store interactions with customers and team mates’Collaboration:Feel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact in our customers livesCombines resources and joins efforts with teammates to achieve store and company goals -
Business CaptainMicrosoft Feb 2014 - Nov 2016Customer Obsession:Help business and commercial customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual and business needs.Evangelize commercial product offerings through in-store experiences and learning engagementsBuild on increased utilization with devices customers own and love in the office, on the go while mobile, and at home. -
Sales AssociateRadioshack 2011 - 2012Puerto RicoPromote Products SalesManage InventoryCustomer Service -
Sales SpecialistSprint 2010 - 2011Puerto RicoPromote the brand.Improve SalesCustomer Service
Alex Ruiz López Skills
Alex Ruiz López Education Details
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Inter-American University Of Puerto Rico-Metropolitan CampusMarketing/Marketing Management, General
Frequently Asked Questions about Alex Ruiz López
What company does Alex Ruiz López work for?
Alex Ruiz López works for Mapfre
What is Alex Ruiz López's role at the current company?
Alex Ruiz López's current role is People persons that like helping others find the perfect solution that fit their needs. Also, Host & Producer of eSports events in Puerto Rico..
What schools did Alex Ruiz López attend?
Alex Ruiz López attended Inter-American University Of Puerto Rico-Metropolitan Campus.
What skills is Alex Ruiz López known for?
Alex Ruiz López has skills like Leadership, Presentation Skills, Solar Energy, Personal Development, Sales, Messaging, Creative Content Creation, Creative, Customer Satisfaction, Creative Arts, Collaboration Tools, Bilingual.
Who are Alex Ruiz López's colleagues?
Alex Ruiz López's colleagues are Pepa De Armas Pérez, Paloma Garcinuño, Christine Gagnon, Miguel Garrido, Emilia Magali Siguas Farfan, David Martín González, Julia Esther Cruz Bustamante.
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Alexandra López Ruiz
Mba I Education Management I Educational Projects I International Relations ICanada -
alex ruiz lopez
Barcelona -
Alex Lopez Ruiz
Spain
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