Alex Cox Email & Phone Number
Who is Alex Cox? Overview
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Alex Cox is listed as Senior Business Intelligence Developer at Next, based in Greater Leicester Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Alex Cox.
Alex Cox previously worked as Business Intelligence Developer at Next and Business Analytics Executive, Ashfield Engage at Ashfield, Part Of Udg Healthcare Plc. Alex Cox holds A-Levels, Digital Applications (Double Award) & Business Studies, Cc, C from Longslade Sixth Form College.
Email format at Next
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About Alex Cox
A logically minded, focused and efficient professional with a compulsion for detail combined with a passionate, adaptable and personable individual. Propelling success through strategic analysis, positive change and team investment. • Ambitious with a fixation on self-improvement, development and sharing of knowledge base• Effective team player able to gather respect from peers and colleagues through a strong work ethic and outlook on situations at hand• A strong advocate of data automation from beginning to endpoint; source to report• Experienced in stakeholder interaction, management and project presentation within an AGILE methodology environment• Building and populating databases whilst maintaining data integrity and quality [T-SQL via Microsoft SQL Server]• Design and form ETL workflows to cleanse big datasets in preparation of KPI reporting pack endpoints [Alteryx/SSIS]• Creation of varying level of granularity reports using numerous reporting software suites [Tableau/SSRS/Power BI]• Involved in sourcing of data not currently captured in data storage• An advanced user of all aspects of Microsoft Office 365 including but not limited to Excel, Access and Word• A true believer in using customer/user feedback to grow and improve business practices and processes
Alex Cox's current company
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Alex Cox work experience
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Senior Business Intelligence Developer
Business Intelligence Developer
Business Analytics Executive, Ashfield Engage
• Working to optimise existing and new ETL process flows from data lake to data warehouse through the use of SSIS packages and T-SQL stored procedures• Primary Tableau Server manager - responsible for publishing, editing and archiving dashboards and data sources alongside assigning permissions and access for users• Creating complex interactive Tableau dashboards for a multitude of projects spanning several internal departments based on set KPIs• Setting up SSRS reports on an automated schedule for top line reporting where dashboards are not needed• Analytic project management through use of Azure Dev-Ops and internal user ticketing system
Planning And Analysis Manager
• Worked to automate existing MS Excel reports and convert into server based Tableau reports using Alteryx and MS SQL Server• Liaised closely with other departments to gather requirements and produce new reports in a timely fashion• Produced daily and weekly reports for a variety of levels of leadership within the business• Involved in multiple successful company-wide initiatives to affect systems changes and processes to unify all aspects of the business• Key advocate of driving adherence reporting within the contact centre aspect of the company to maintain high service levels and customer satisfaction
Data Analyst And Resource Planner
• Created Alteryx workflows to cleanse datasets in preparation of daily and weekly KPI reporting• Reviewed the volume of calls coming into the contact centre and established that they followed current trend patterns, ensuring forecasts were altered accordingly and making senior management aware of any changes needed to be made short and long term to staffing• Managed call volumes and agent status' to provide maximum service level• Performance managed advisors alongside team leaders to ensure an efficient and productive workflow• Created and maintained agent rotas to produce accurate staffing levels to cover all hours• Provided timely reports weekly and daily to senior management to highlight performance across 2 brands of the business and show focal points for improvement• Consolidation of reports across 2 brands of the business to provide consistent and accurate measurements of contact centre KPIs• Maintained relevant data sources within a small scale SQL server environment
Deputy Manager
Assistant Store Manager
Alex Cox education
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Longslade Sixth Form College
Frequently asked questions about Alex Cox
Quick answers generated from the profile data available on this page.
What company does Alex Cox work for?
Alex Cox works for Next.
What is Alex Cox's role at Next?
Alex Cox is listed as Senior Business Intelligence Developer at Next.
Where is Alex Cox based?
Alex Cox is based in Greater Leicester Area, United Kingdom while working with Next.
What companies has Alex Cox worked for?
Alex Cox has worked for Next, Ashfield, Part Of Udg Healthcare Plc, Bensons For Beds, Aldi Uk, and Londis.
How can I contact Alex Cox?
You can use AeroLeads to view verified contact signals for Alex Cox at Next, including work email, phone, and LinkedIn data when available.
What schools did Alex Cox attend?
Alex Cox holds A-Levels, Digital Applications (Double Award) & Business Studies, Cc, C from Longslade Sixth Form College.
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