Alex Sam Email & Phone Number

Toronto, Ontario, Canada

Experienced IT Consultant specializing in empowering small to medium businesses through strategic technology solutions:Cloud Hosting Expertise: Proven track record in designing and implementing robust cloud hosting solutions tailored to SMB needs, ensuring scalability, security, and cost-efficiency.On-Prem Network and Firewall Management: Proficient in managing on-premises networks and firewalls, optimizing performance and security posture through proactive monitoring and maintenance.Backup Management: Implemented reliable backup strategies to safeguard critical data and ensure business continuity in case of emergencies or data loss incidents.Endpoint Management with Automation: Leveraged automation tools and DevOps practices to streamline endpoint management, enhancing efficiency while maintaining security and compliance standards.Client-Centric Approach: Dedicated to understanding client requirements and delivering customized IT solutions that align with business goals, fostering long-term relationships built on trust and reliability.Technical Proficiency: Skilled in a wide range of technologies including cloud platforms (AWS, Azure), firewall management (Cisco, Palo Alto), backup solutions (Veeam, Backup Exec), automation tools (Ansible, Terraform), and DevOps methodologies (CI/CD pipelines, Docker, Kubernetes).Project Leadership: Successfully led numerous projects from inception to completion, driving digital transformation and operational excellence for SMB clients.Continuous Improvement: Committed to staying abreast of industry trends and emerging technologies, providing proactive recommendations for optimizing IT infrastructure and enhancing business efficiency.Let's connect to discuss how I can help your SMB achieve its technology goals effectively and efficiently.

Successfully led and closed4 high-impact IT projects:Managed a $52 million Next-Gen SIEM migration project (Splunk and Sentinel), overseeing the monitoring of 34,187 billion events annually with metrics including 20 TB of daily log ingestion and 450k events per second.Spearheaded the re-alignment of Internet controls, reviewing global Proxy Authentication to enhance security measures. 2000+ Urls updated and reconfiguredDirected a $5 million CAD QRadar refresh initiative, upgrading 61 hardware appliances across 15 major Data Centers and Colo's worldwide.Implemented a comprehensive refresh of 79 Cisco Firepower Intrusion Prevention System appliances to bolster network security infrastructure.These projects showcase my expertise in managing complex IT initiatives with a focus on enhancing security, efficiency, and scalability across global environments.

Accomplished Technical Project Manager with a track record of successfully delivering complex IT initiatives:Managed a $5 million GitHub Enterprise migration project over 2 years, rebuilding the Ci/CD pipeline and implementing GitHub Actions. Integrated with various SaaS tools for comprehensive security and management, including vulnerability scanning (SAST/DAST), Artifactory, SonarQube, Splunk SaaS, CyberArk, Azure AD for Authentication, and F5 Reverse Proxy for traffic control. Migrated 20,000 users with 100,000+ repositories from BitBucket to GitHub Enterprise, establishing standardized Pipelines across different Line of Business and CIO teams.Implemented SonarQube Enterprise to enhance code quality and security.Led the migration of Jira/Confluence to cloud-based SaaS platforms, optimizing collaboration and productivity.Orchestrated the rollout of Windows Modern Desktop using InTune to 50,000 users globally, improving operational efficiency and user experience.Successfully migrated Ansible Tower, a critical operations orchestration tool, to a SaaS platform, ensuring seamless and efficient workflow automation.These projects underscore my ability to manage large-scale migrations, implement cutting-edge technologies, and optimize IT infrastructure to meet business objectives effectively.

Toronto, Ontario, Canada

Experienced Network and Systems Administrator skilled in deploying and maintaining network infrastructure, servers, and software applications. Proven expertise in network monitoring, Windows server deployment, and wireless technology management. Specializes in optimizing network security through subnetting and automating system processes for efficiency gains. Adept at ensuring 100% uptime for critical servers and services, including DNS management and inter-site routing. Strong background in disaster recovery planning, system backups, and user account management across diverse platforms.

Richmond Hill, Ontario, Canada