Tech enthusiast with over a decade of experience in the B2B sector managing hundreds of relationships while working at the largest technology company in the world. Professional, enthusiastic, outgoing, operationally savvy and detail oriented individual. Working efficiently and effectively to achieve personal and business satisfaction with many years of customer service and management skills to satisfy company and client standards.
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Customer Success Manager - EnterpriseDocebo Nov 2024 - PresentToronto, Ontario, Canada
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Key And Ent AccountsApple Business Mar 2015 - Nov 2024Toronto, Ontario, CanadaSpent nearly 10 years overseeing a diverse portfolio of 300 accounts. Have proven expertise in Mac deployment, strategic business consulting, and implementing security solutions to safeguard corporate assets. Implemented a technology refresh cycle strategy to ensure clients’ systems remained up-to-date, enhancing customer satisfaction and retention. -
Supervisor, Sales Leader, Customer Service RepresentativePuma Group Nov 2013 - Mar 2015Milton, Ontario- Coached and managed a store team on opening and closing duties - Trained sales staff on product knowledge and selling techniques - Mentored and executed daily sales goals for each team member - Ensured customer service was executed to maintain company standards - Handled both customer satisfaction and escalations in a positive manner - Executed all opening and closing paperwork and cash flows -
Floor Manager, Server, Head BartenderWild Wings Bar And Grill Sep 2012 - Jan 2014Mississauga, Ontario- Recruited and Managed all front of house and back of house employees- Responsible for sufficiently scheduling all staff members- Conducted reviews with the staff to ensure the store was running sufficiently- Ensured all food and drink orders were up to customer standards and expectations
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Key Holder, Sales Leader, Sales AssociateJean Machine Sep 2008 - Dec 2012Mississauga, Ontario- Ensured to always start the sales day off with a happy/successful team - Gave daily budgets to each employee on shift - Strongly encouraged all staff to sell to their highest potential - Properly handled all opening and closing paperwork and cash flows - Sufficiently trained part timers on all brand product knowledge
Alex-Sandra Stephenson Education Details
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Project Management -
Registered Nursing/Registered Nurse -
Nursing
Frequently Asked Questions about Alex-Sandra Stephenson
What company does Alex-Sandra Stephenson work for?
Alex-Sandra Stephenson works for Docebo
What is Alex-Sandra Stephenson's role at the current company?
Alex-Sandra Stephenson's current role is CSM at Docebo.
What schools did Alex-Sandra Stephenson attend?
Alex-Sandra Stephenson attended University Of Toronto, Ryerson University, George Brown College.
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