Alex Schiavone Email and Phone Number

Managed and directed our talented and productive staff of 30+ o Coached and inspired staff to deliver the best possible product o Led by voice and action to harvest an efficient environment ▪ Addressed staff performance concerns▪ Gained a great understanding that the customer is the #1 priority ▪ Provided efficient services in a fast-paced environment ▪ Respected leadership skills resulted in promotion less than 1-year post hire ▪ Communicated positively and effectively with all co-workers and customers

Conducted demographical analysis of potential customers to deliver a flyer o Connected with designer to create a cohesive brand message o Increased sales by 7% ▪ Improved employee satisfaction through development of my survey o Constructed a new job training program from survey results ▪ Led website redesign and increased usage by 14% ▪ Worked closely with social media strategist to procure customers o Created campaigns to interest the target market ▪ Cultivated relationships with local partners and suppliers o Amplified the brand reputation by adding their “stories” to the website ▪ Successfully guided multiple concurrent projects with a 100% record of ontime delivery ▪ Developed integrated marketing strategy (print advertising, website, social media, and price and product changes) ▪ Generated a new cost-focused breakfast menu ▪ Captured professional-like photos to advertise on website, flyer and social media accounts

1) Managed all grounds-keeping operations including mowing, trimming and cleaning2) Communicated and worked with customers on a daily basis (great survey feedback) -Over 95% customer satisfaction rating while working there

1) Primary Expo worker and was requested to work major holidays -Food presentation completed within 30 seconds of being finished cooking -Communicating constantly with waitresses, cooks, and managers2) Gained cooking, managing, and presentation experience -Managed breakfast buffet: Stocking, Presentation, Preparation, Cleanliness, Set-up

1) Officiated boys and girls games ages 6-142) Controlled play in a professional way under high pressure situations