• Conducting market research and competitive analysis to identify trends, opportunities, and best practices for small businesses in various industries.• Optimizing clients' websites and landing pages for search engine visibility and lead conversion using SEO best practices.• Planning, designing, and scheduling phases for medium and small sized projects with clear timelines, milestones, and budget requirements. Accessing and clearly communicating risks, such as cost overrun… Show more • Conducting market research and competitive analysis to identify trends, opportunities, and best practices for small businesses in various industries.• Optimizing clients' websites and landing pages for search engine visibility and lead conversion using SEO best practices.• Planning, designing, and scheduling phases for medium and small sized projects with clear timelines, milestones, and budget requirements. Accessing and clearly communicating risks, such as cost overrun. • Documenting the progress of projects while communicating project resources to needed teams and making sure they’re used efficiently. • Occasionally managing small teams of 5-15 people and allocating important tasks to specific team members. Show less

• Selling and Upselling Dakota Lithium's products alongside the Sales team, aiming for a 10% increase in revenue per month.• Representing Dakota Lithium as a brand ambassador, ensuring a consistent and engaging brand voice.• Building rapport with partner companies and arranging B2B delivery of inventory with the assistance of the Shipping Department. • Overseeing a small, successful sales team and assuring monthly metrics are met through in-depth coaching, monthly 1:1 meetings, and… Show more • Selling and Upselling Dakota Lithium's products alongside the Sales team, aiming for a 10% increase in revenue per month.• Representing Dakota Lithium as a brand ambassador, ensuring a consistent and engaging brand voice.• Building rapport with partner companies and arranging B2B delivery of inventory with the assistance of the Shipping Department. • Overseeing a small, successful sales team and assuring monthly metrics are met through in-depth coaching, monthly 1:1 meetings, and biannual performance reviews.• Collecting and communicating customer feedback and concerns to internal teams. Show less

• As part of a rental service, identified and pursued new listing opportunities by generating leads and establishing relationships with potential listers. Personally managed 25 listers.• Reached out to potential renters, highlighting NockNock's services and how to effectively utilize them.• Maintained regular communication with existing renters and listers to ensure customer satisfaction, identify upselling opportunities, and secure repeat business.• Collaborated with the marketing… Show more • As part of a rental service, identified and pursued new listing opportunities by generating leads and establishing relationships with potential listers. Personally managed 25 listers.• Reached out to potential renters, highlighting NockNock's services and how to effectively utilize them.• Maintained regular communication with existing renters and listers to ensure customer satisfaction, identify upselling opportunities, and secure repeat business.• Collaborated with the marketing team to develop sales strategies and materials that effectively targeted desired clients, helping to increase revenue by 40% within the first year NockNock began as a startup.• Hosted and attended monthly events to promote NockNock and personally connect with potential clients.• Consistently achieved or exceeded expectations while adhering to company policies and guidelines.• Lead a 3-month project to further increase listings on NockNock’s site through a special marketing campaign and promotion event. Collaborated with two other teams to plan and carry out the project as efficiently as possible within a limited time frame, resulting in 152 new listings being posted. Show less

• Led a successful sales team by providing motivational coaching and monthly performance-based incentives.• Built strong client relationships through consistent communication and effective problem solving.• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns, reducing complaints and support tickets by over 20% and leading to the successful launch of a knowledge base website.• Coached separate small team of 9 new employees… Show more • Led a successful sales team by providing motivational coaching and monthly performance-based incentives.• Built strong client relationships through consistent communication and effective problem solving.• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns, reducing complaints and support tickets by over 20% and leading to the successful launch of a knowledge base website.• Coached separate small team of 9 new employees in successful selling methods and encouraged cross-selling to drive revenue.• Built rapport with clients and assessed needs to make product recommendations and upsell. Show less

• Exceeded sales targets by consistently meeting and surpassing monthly quotas.• Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.• Managed sales pipeline effectively, prioritizing tasks to maximize Dialog Direct's revenue potential.• Handled up to 30 incoming calls and 50 cold calls a day.

• Responded to 50 or more phone inquiries per day and provided customer assistance through phone, email, and chat.• Accurately documented customer information and interactions to collaborate with Gametime's customer satisfaction team.• Effectively upsold a SaaS product.• Contributed to a 15% increase in Gametime's revenue through diligent efforts, earning a performance bonus after 6 months of employment.• Expertly handled and resolved conflicts, following up on 60% of closed… Show more • Responded to 50 or more phone inquiries per day and provided customer assistance through phone, email, and chat.• Accurately documented customer information and interactions to collaborate with Gametime's customer satisfaction team.• Effectively upsold a SaaS product.• Contributed to a 15% increase in Gametime's revenue through diligent efforts, earning a performance bonus after 6 months of employment.• Expertly handled and resolved conflicts, following up on 60% of closed tickets to ensure satisfaction was met.• Supported and guided newer team members as needed.• Demonstrated remote work proficiency, including time management and strong self-management skills. Show less