Lead project discoveries, provide strategic leadership, and make technology recommendations to optimize project outcomesScope project timelines, resources, and budgets ensuring efficient allocation of resources and adherence to project schedules and roadmap deliverablesCreated and implemented standardized and scalable processes for all delivery teams (Digital Marketing, SEO, Innovation, Conversion Rate Optimization) resulting in improved efficiency and consistency across departments

Successfully launched RevCommerce, a headless e-commerce platform, and oversaw the implementations of 10 clients, including renowned brands such as KN Filters, Dale Carengie, Shoes For Crews, and YouFit.Spearheaded the development of a prospecting and selling tool for in-store associates, allowing them to enhance customer engagement, shorten the sales cycle, and increase revenue.Leveraged innovation and technical expertise to build a patented AR product that enables customers to capture, create, design and buy home furnishing products for their rooms using depth processing, AI and 3D models.

Partnered with stakeholders to set strategy and define product roadmap for the B2B and B2C websites as it related to Search, Navigation, and Product Detail Pages.Determined priorities and product development cycles for large company initiatives and small levels of efforts. Directed development teams to ensure that they understand the product vision and requirements for features with user stories and personas.Defined and consistently re-assessed the product backlog by analyzing business value, level of effort, and strategic direction.Worked cross functionally with other Product Owners to synchronize efforts, dependencies or change in direction.

Serve as the single point of contact and subject-matter expert for Commerce Cloud’s Customer Service Center module. Commerce Cloud is the #1 enterprise cloud commerce platform powering over 2000 websites across 50 countries. The Customer Service Center module was built for the call center agent persona and offers order capture and post purchase capabilities that allow customer service agents the ability to create new orders on behalf of customers as well service returns, exchanges, apply appeasements, or cancel an order at the customer’s request.Engage with customers, partners, and internal support teams to understand product needs. Collaborate with these stakeholders to craft product roadmap and prioritize the backlog.Partner with Product Marketing, Industry Strategists, and Industry Analysts to gain insights into the market and competitors. Use this data to continually evolve the roadmap.Motivate development team with clear goals for product development. Plan and lead implementation of new features and enhancements for the product. Communicate delivery of new features and updates to the product to business stakeholders.

Lead meetings with stakeholders to determine and set strategy for initiatives and requirements for existing or new system applications. Set priorities and product development cycles for large company initiatives to small level of efforts. Direct development teams to ensure that they understand the vision and requirements for the product/systems.Develop product roadmap by analyzing business value, level of effort, and strategic direction. Work cross functionally with other Product Owners to synchronize efforts, dependencies or change in direction.Drive responsibility and accountability with cross functional teams and other Product Owners. Acquire detailed knowledge of multiple business applications and associated business processes. Understand impacts these applications have throughout the organization.

Managed top priority projects that supported ongoing business functions including Oracle RMS Upgrade and the Vendor Portal re-launchCreated bulk item setup functionality in Vendor Portal that reduced item creation cycle time by 4.5 days. Application responsible for the creation of over 80,000 itemsReduced implementation execution time by 50% through planning and coordinating tasks across multiple IT teamsDeveloped training materials for new applications and delivered training to end usersDemonstrated high level of knowledge on Office Depots business systems and business rules reducing the amount of post implementation change requests

Business owner of the Vendor Portal; oversaw the setup and maintenance of 100,000+ items annuallyDeveloped several new applications within the Vendor Portal to reduce the amount of forms used for item maintenance, eliminate dual system entry, and create an audit trail of approvals for SOX complianceItem Conversion team member during Office Depot/Office Max merger; responsible for the mapping, matching, and conversion of 350,000 itemsTrain and lead teams on best practices

Project Lead for Demand Management Implementation; managed a cross functional pilot team to improve the forecast accuracy for advertisements and promotionsTeam member during the Accelerated Standardization Workshop; identified broken supply chain processes and created KPI’s for cross functional teams to hit in order to minimize inventory risks and maximize profitManaged vendor relationships by collaborating on sales plans and purchasing strategies that account for seasonality and current market trendsReviewed historical sales and current trends to implement parameters to support seasonal/transitional strategies and identified potential stock outs and fill rate failures and developed action plans to minimize risk

Assisted in the successful implementation of a new EP system, JDA, as a cross brand lead on the pilot team; activities included UAT, end user training, data validation, and continued support post go-liveUsed financial plans as a basis to develop a merchandise assortment plan that supports overarching company strategyCreated and managed allocation strategies for the allocation team to maximize performance and achieve gross margin goalsImproved the assortment planning process by providing merchant partners store tiering recommendations by item and store attributes

Participated in the implementation of the new JDA Allocation system as a super-user; activities included data validation, UAT, and training users across multiple departmentsGained merchandising experience in apparel Managed allocation from initial purchase orders through end of life cycle including replenishment and consolidation of styles and/or collectionsHandled inventory levels based on specific criteria (i.e. store capacity/square footage and seasonality)