Alex Shield

Alex Shield Email and Phone Number

Senior Technical Support Account Manager at Unily @ Unily
new york, united states
Alex Shield's Location
United Kingdom, United Kingdom
About Alex Shield

Alex Shield is a Senior Technical Support Account Manager at Unily at Unily. He possess expertise in it service delivery, edi, microsoft sql server, t sql, microsoft office and 16 more skills.

Alex Shield's Current Company Details
Unily

Unily

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Senior Technical Support Account Manager at Unily
new york, united states
Website:
unily.com
Employees:
214
Alex Shield Work Experience Details
  • Unily
    Senior Technical Support Account Manager
    Unily Jun 2023 - Present
  • Unily
    Technical Support Account Manager
    Unily Oct 2022 - Jun 2023
  • Ghx Europe
    Technical Account Manager
    Ghx Europe Jul 2018 - Sep 2022
    PRINCE2 certified EDI specialist project managing and implementing customer EDI solutions from Kick off through to Go Live.- EDI project management and delivery for healthcare suppliers across multiple European markets.- Engaging with stakeholders across all levels during the project.- Mapping customer EDI file types (such as X12, EDIFACT, XML, UBL etc) and engaging in testing for expect system integration- Configuration and set up of GHX soltuions based on customer needs and requirements- Complying to various standards such as PEPPOL and GS1
  • Data Interchange
    Implementation Consultant
    Data Interchange Jan 2017 - Jun 2018
  • Yusen Logistics (Uk) Ltd
    Edi Support Analyst
    Yusen Logistics (Uk) Ltd Apr 2015 - Jan 2017
    - Creating and running SQL scripts to query our EDI databases- Monitoring server health and ensuring all EDI instances are running optimally- Configuring data flows both for B2B customers and internal systems- Ensuring all documentation is up to date and that all change requests are requested and adhered to- Working with external IT teams to correctly set up firewalls and data flows to a specification that has been set- IIS for FTP config and management- Part of a team to design and create new EDI environment to replace existing set up- Working to strict deadlines to ensure B2B flows are setup before go-live
  • Yusen Logistics (Uk) Ltd
    Service Desk Analyst
    Yusen Logistics (Uk) Ltd Sep 2013 - Apr 2015
    Northampton, United Kingdom
    - First/second line support for all of our UK based sites- iSeries related issue handling- BackupExec for recovering files- Building a rapport with our users at all levels in the company- Citrix troubleshooting- Managing of Exchange and Active Directory for hundreds of users- Support of all Microsoft Office products

Alex Shield Skills

It Service Delivery Edi Microsoft Sql Server T Sql Microsoft Office Python Shotokan Karate Electronic Data Interchange Windows Server Ibm Iseries Powershell Active Directory Troubleshooting Ftp Data Mapping Healthcare Project Delivery Solution Delivery Project Management Xml Stakeholder Management

Frequently Asked Questions about Alex Shield

What company does Alex Shield work for?

Alex Shield works for Unily

What is Alex Shield's role at the current company?

Alex Shield's current role is Senior Technical Support Account Manager at Unily.

What skills is Alex Shield known for?

Alex Shield has skills like It Service Delivery, Edi, Microsoft Sql Server, T Sql, Microsoft Office, Python, Shotokan Karate, Electronic Data Interchange, Windows Server, Ibm Iseries, Powershell, Active Directory.

Who are Alex Shield's colleagues?

Alex Shield's colleagues are Irina Reznik, Kirsty West, Leslie Bagala, Martine B., Emily Jones, Matthew Boyd, Cameron James.

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