Alex S. Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

-Create and foster a positive community environments across multiple online gaming products this involves engaging with the player-base through online chat push notifications and social media platform tools like Google Analytics, Facebook Insights and Twitter Analytics and strategic community events-Within three months I built and executed a template of.

Toronto

-Provided technical application support,to a client base of more than 2600 companies in 92 countries, all the time ensuring a constant tone and voice was maintained-Monitored member feedback,inquiries,complaints,and concerns and collaborated with internal stakeholders on improving user experience.-Troubleshooting application modules and resolving technical.

Calgary, Canada Area

-Developed and deployed a point by point technical support strategy for Virtra’s line of Training & Combat Simulators-Provided internet/satellite communications technical support for NetworkInnovations private customer base & military contracts; ie. US Army and Canadian Forces deployed in Afghanistan -24 Hour Emergency on-call TechnicalSupport at the.

Austin, Texas Area

-Constantly worked to ensure that best practices were being shared across JunctionPoint's portfolio-Grew the Facebook page to 360,000+Likes within 6 months, both organically and with Facebook specific campaigns.-Worked directly with internal production teams and external agencies to craft cutting edge social initiatives, mobile applications, outreach.

Bucharest, Romania

-Worked on two AAA titles (JamesCameron'sAvatar&R.U.S.E) -Identified flaws that would interfere with the overall experience of the product also issues critical to Sony and Microsoft approval processes -Managed multiplayer section in Jira database, prioritized issues by severity and cut down bug regression response time by 50%

History And Philosophy Of Science And Technology

Communication, Journalism, And Related Programs