● Perform all the loan specific functions of locking mortgage rates and disclosing loan pricing.● Perform pricing and rate analysis based on rate sheets and LLPAs.● Locking new loans, lock reinstatements, lock transfers, lock rolls, concessions, and lock cancellations.● Monitored Lock Desk Inbox and Concession Inbox.● Monitored multiple Encompass systems and pipelines.● Monitored 4 distribution channels, Consumer Direct, Retail, Wholesale, Agency/Correspondent.

● Perform all the loan specific functions of locking mortgage rates and disclosing loan pricing.● Perform pricing and rate analysis based on rate sheets and LLPAs ● Locking new loans, lock reinstatements, lock transfers, lock rolls, concessions, and lock cancellations.● Monitored Lock Desk Inbox requests.● Monitored multiple Encompass systems and pipelines.● Monitored 4 distribution channels, Consumer Direct, Retail, Wholesale, Agency/Correspondent. ● Daily financial reporting to organization leaders such as CEO, President, C-level, and VPs. ● System admin for LLPA and lock desk updates to distribution channels

Responsible for the strategic and tactical execution of multilingual marketing and marketing communications strategies to grow market presence and business.- Oversee creation and implementation of first in industry lending platform in the following languages: - Spanish - Russian - Simplified Chinese - Vietnamese - Korean- Maintain strategic partnerships with key industry leaders like Univision, NAHREP, NAGLREP, AAREA, and NAMMBA.- Consistently provide an excellent client experience to both internal and external customers.- Review and update corporate website and loan officer pages. - Manage bilingual onboarding to all marketing and application systems.- Improve the application experience for bilingual customers.- Maintain SLA standards for bilingual collateral for any medium such as video, print, digital, and radio. - Update CRM to be multilingual capable.- Update SEO to capture multilingual opportunities - Social media and web presence for multilingual markets - Educational pages for diverse outreach

Responsible for the execution of product marketing and marketing communications strategies to grow market presence and business.- New Hire Marketing orientation- Loan Officer onboarding and offboarding. - Salesforce marketing compliance management to adhere to UDAAP, MAP, and Regulation Z.- OSI online flyer product portal administrator. - Coordinate and deliver content via social media and web platforms.- Coordinate, prioritize, and complete marketing request from Sales, Business Development, Mortgage Consultants, and Reverse Consultants. - Encompass webcenter long and short application onboarding- CRM administrator ( Vantage VIP, Top of Mind - Surefire 2 and 3.)- Corporate website administrator - Wordpress front-end developer- New mortgage product marketing rollout - Adobe Illustrator, Indesign, Photoshop - Company e-store administrator- Other duties as assigned