Alex Suba Email & Phone Number

Chicago, Illinois, United States

• Responsible for working with the Great Lakes Sales Team to provide holistic solutions using our wide range of On Premise, Multi-tenant, and Public Cloud offerings
• Stay up to date on the latest security, compliance, backup, and disaster recovery practices
• Focus on uncovering business objectives, needs, impact, and requirements
• Deliver discovery workshops, delivered internal and channel partner training and presentations
• Work with product on roadmap and custom solutions to determine the best path forward for closing deals
• Work with other SEs and SAs to help validate designs and quotes

Chicago, Illinois, United States

• Work closely with account managers, both direct and in the channel, to align our wide range of offerings to our customer’s business objectives
• Supporting new and existing customers solve business issues using Deft services, software, infrastructure, and expertise
• Specializing in IaaS, DRaaS, Backup, Colocation, Networking, and a wide range of Cloud solutions
• Responsible for providing holistic solutions that meet customer specific technical, business, and financial requirements
• Knowledgeable in Datacenter back-end infrastructure and practices around things like Power, Cooling, Security, Networking, and others
• Creating tools that help customize, size, and price out a variety of solutions in order to automate processes where possible, mostly in Excel

Chicago, IL

• Supporting Account Executives to discover, initiate, and close sales
• Specializing in discussing and configuring any Dell Datacenter product
• Responsible for assessing customer environment and building appropriate solutions to meet their needso Adept at sizing and configuring very large Equallogic and Compellent storage solutionso Experienced at building.
• Always focused on selling the solution to the client from a technical perspectiveo Made myself available to answer any and all questionso Dispelled and cleared up any ambiguities by providing whitepapers and.
• Tenacious in pursuing opportunities with multiple vendors to ensure Dell wins
• Created and delivered technology training to reps on a regular basis focused around white-boarding

Oklahoma City, Oklahoma Area

• Support Pro Support Plus on any Dell unit for Enterprise Clients.
• Wide array of hardware support including EqualLogic Arrays, PowerConnect and PowerVault.
• Software support for many products, including: Exchange 2013, SQL 2012, Windows 2012.
• ESXi and HyperV hardware and software support.
• Supported converged infrastructure such as the M1000E, FX2, and VRTX

Oklahoma City, Oklahoma Area

• Perform highly complex troubleshooting of AppAssure and CommVault backup software for Enterprise clients.
• Awarded Bronze Significant Contributor Award for role in driving case closure after Dell’s purchase of AppAssure.
• Supporting Dell DL2x00 hardware on Linux Operating Systems.
• Mentor and train other Analysts in the support of highly complex backup systems.

Oklahoma City, Oklahoma Area

• Supporting single and multi-drive tape libraries from a hardware and software perspective.
• Troubleshooting data center iSCSI and Fibre Channel connectivity issues.
• Enterprise level support and troubleshooting for customers utilizing Symantec Backup Exec.
• Maintained top performer status throughout my career at Dell.