Alex Towndrow Email & Phone Number

Ashby-De-La-Zouch, England, United Kingdom

Working closely with flagship client management, internal & external stakeholders to fully supportsales teams.Key Responsibilities:• Facilitated the build of the sales team (45 heads) from scratch starting at initial screeninginterview through to assessment centre and onboarding.• Conducted monthly and quarterly data analysis of the sales team performance to presentback to our client. This involved working closely with our Business Intelligence team.• Full onboarding of new starters from interview, all logistics of training, equipment, andportal logins. This involved liaising with internal and client support functions.• First Inizio port of call for the team to support with anything operationally and liaise withrelevant departments when necessary to aid with query.• Conducting quarterly and yearly performance reviews alongside client manager.• Daily use of Microsoft Office and various platforms including Oracle, Workday and Concur.• Technical champion for the sales force on above platforms• Approving team expenses and time sheets so that correct invoices are sent to the client.Produce monthly financial reports for the client to show forecast and actual billing for theteam.Key Achievements:• Creation and maintenance of points based incentive scheme for the team in addition totheir sales incentives to promote sharing best practice and positivity.• Completed all digital training with new members of the team including how to use ourtelephony platform, Ring Central.

Ashby-De-La-Zouch, England, United Kingdom

Dual role where my time was split between two departments.Recruitment Consultant:• Coaching and interviewing various calibre of candidates, from initial stage interview throughto interviewing alongside client management.• Designing assessment centres for use internally and externally with clients.Digital Engagement Coach:• Creation and implementation of an in-house coaching CRM that was used by all internalmanagement and due to be piloted with clients.• Conducting mystery shopper assessments, producing reports for the client then creatingand implementing a coaching plan from the findings of the report.• Completed training on all telephony systems for new and existing employees.

Ashby-De-La-Zouch, England, United Kingdom

Working closely with the Recruitment Management Team, senior internal stakeholders and directly with clients to ensure optimum success for Ashfield and an excellent customer experience for our clients and candidates. Leading on team builds and supporting the team, by mentoring and guidance for best practice. Super user for Avature, our Global database. • Earned the trust of my clients through continual delivery within the required start date, which enabled me to facilitate the decision making and advise on the most appropriate recruitment strategy based on their requirements.• Operating as the only Senior Recruitment Executive to lead, engage and motivate the Recruitment Team as well as helping with development needs. Creating training sessions for the team and helping management to develop incentive schemes.• Person of choice within the department to attend contract update meetings to provide support to those who are being put into a redundancy situation. Maintaining the record of redeploying 85% of our at-risk employees. • Formed long term strategic and personal relationships with internal and external decision makers, thus creating repeat business and a first-choice provider of recruitment solutions.• Conducted interviews with clients and interviewing a variety of candidate calibres, including designing and running full assessment centres.• Successful track record of recruiting all levels of pharmaceutical positions including Key Account Managers, MSL’s and Sales Managers (first and Second line). I have also recruited medical positions such as Nurses, Phlebotomists and Medical Directors.• Successfully created RFP, pitched, and won business to be preferred recruitment partner with a blue chip pharmaceutical company. • On average successfully recruiting 10 candidates a month with an average of £50,000 basic salary.

Ashby-De-La-Zouch, England, United Kingdom

Recruiting high calibre candidates to Inizio’s pharmaceutical clients. Initially selected for a 6-month development secondment and later offered a permanent post.• Selected, from merit to be the recruitment lead for various pharmaceutical clients, including Top 20 pharmaceutical companies that are Ashfield’s biggest revenue generating customers.• Through building trust and respect became the point of contact for key client Head of Sales and Regional Operations Managers, communicating in a professional and timely manner.• Provided candidates with both positive and negative feedback, utilising emotional intelligence, referring for coaching with our multi skilled team.

Nottingham And Derby

Working the Nottinghamshire and Derby territory as part of the Ashfield Syndicated team, I sold within a variety of therapy areas including Urology, Pain, Mental Health and Dermatology.• Won regional award for highest contact rate on target accounts for Zostavax vaccine.• Achieved bonus for second highest sales of Cetraben in my region.• Working alongside client representatives to create a business plan for us to work together on territory effectively.• Liaising with wider contacts to achieve access to surgeries that had previously stated representatives were not accepted in practice.

I worked in a number of different role at Asda whilst studying for my A-Levels and Degree. I feel that this role gave me many transferrable skills and developed me as a person, ready to begin my career when leaving university.

Business Studies, Business Management

Education record