Alex Ullmann Email & Phone Number

King Of Prussia, PA

• Managed a team that oversees the day-to-day management of multiple marketplace stores, with a focus on top-line results, consumer and client satisfaction, and overall operational excellence
• Analyzed sales and traffic results to identify, recommend, and implement growth strategies
• Worked with our clients to help develop goal-oriented road maps and owned the development and implementation of the new launches and tools
• Coordinated with technical, product, finance, and UAT teams to drive Marketplace centric projects
• Lead a team that developed and rolled out a Marketplace education tool that improved new hire training and gave a resource to current analysts
• Owned the coordination and budgeting of utilizing the Marketplace’s third-party tools that support our product

King Of Prussia, PA

• Managed a rotating portfolio of clients, driving over $150M in client revenue in 3 years. Clients included: Toys’R’Us, GNC, Swann Technologies, Kipling, Lucky Brand Jeans, and Radio Shack.
• Managed 5 major accounts simultaneously (average caseload ~3). Applied exceptional project management skills, cross-functional team collaboration, expertise in: CS, taxes, shipping, integration, promotions, going live.
• Increased automation output from 80% to 95%. Partnered with director and tech team; introduced new API calls to eBay; created dynamic scoring table to reflect client classification footprint; significantly reduced work.
• Oversaw an urgent, rapid deployment of 6 launches in under 60 days. Partnered with technical support. Designed integration; produced new processes to support custom work using team approach. Achieved high satisfaction.

King Of Prussia, Pennsylvania, United States

Managed accounts by ensuring optimization, analyzing KPIs, executing promotions, and communicating with clients.