• Led a 12-person global QA team across multiple agile projects in the healthcare industry.• Championed SAFe best practices for improved project planning, execution, and visibility.• Created roadmaps improved visibility and reduced release planning time by 2 days.• Organized hackathons to generate ideas and stimulate the team, resulting in the implementation of 3 innovation concepts.• Established a CoP for Automated Test Engineering, leading to increased efficiency and cost savings.• Reduced cloud computing costs by $15,000 monthly through expense tracking.• Collaborated with clients to ensure new features met their expectations and needs.

• Led QA projects for two multidisciplinary teams, managing both on-shore and off-shore resources.• Managed performance management, stress testing, and system integration testing.• Implemented Zypher as a test case repository within Jira for enhanced process efficiency.• Generated and executed manual and automated test cases to ensure quality across two teams.

• Served as Scrum Master for a team, focusing on enhancing performance and continuous improvement.• Conducted Scrum ceremonies, ensuring artifact maintenance and addressing team impediments.• Managed integration testing for a Multi-Tier Client-Server Health Care application.• Project-led releases, overseeing timely test coverage, and meeting customer expectations.• Performed end-to-end testing of Microsoft SQL Server Integration Services for medical records.• Verified data integration from SQL, Oracle, and Sybase Databases into systems.• Developed test strategy for Web Services using SoapUI Pro and created corresponding test plans.• Executed tests for UM Inpatient and Outpatient cases, supporting Maintenance and Tech teams.• Led a project implementing the HIPAA-mandated X12 278 protocol.• Managed the design and development of an automation framework using Selenium with Cucumber.Previous Experience (SQA Engineer Roles)Held SQA Engineer positions at First Marblehead Corporation, Gryphon Networks, NextHop Technologies, Teloquent Communications, and Next Page Technologies.