Alex Van Handel Email & Phone Number

Milwaukee, Wi, Us

Waukesha, Wisconsin, United States

Waukesha, Wisconsin, United States

Grafton, Wisconsin, United States

• Selected as 1 of only 2 seasonal members hired as full-time employees after seasonal period ended (30+ seasonal employees hired between September and December)• 1 of 3 employees accepted into Supervisor in Training Program for Front End management training

New York, Ny

• Manage 200+ client case load per year by building relationships and job readiness skills through individual meetings and group trainings•Created and facilitate Interviewing Improv workshop for Young Adult Internship Program and Client Events utilizing theatrical training to improve interviewing skills•Founding member of Henry Street Advocacy Committee (Henry Street Above and Beyond Award winner 2019), assisted in planning and on site coordination of Housing Rights Workshop•Identify training programs, social justice organizations, and specialized counselors to ensure overall wellness of clients

New York, New York

• Manage client and front desk interaction while ensuring all visitors receive exemplary customer service• Answer all incoming phone calls, including deciphering and answering questions, responding to voicemails, and transferring•Perform barrier reduction with clients needing additional assistance in person or over the phone•Maintain knowledge of WDC and other Henry Street programs and activities as to best direct client inquiries•Manage appointments for clients and staff, ensuring that appropriate parties are notified and follow up is provided if appointment is delayed•Supervise interns and perform crucial conversations when necessary•Assist clients while Employment Coordinators are unavailable, optimizing client interactions while building relationships

New York, Ny

• Assist with enrollment of new participants, including administering placement exams• Track attendance and participation of workshops; maintain program files• Perform outreach calls and emails to prospective clients• Keep up to date, organize, and format information into several reports for our funding sources• Provide in-person client assistance in lieu of Employment Coordinator • Enter and file client data across 4 application software programs (Outcomes, YEPS, Excel, Google Docs) in a timely manner while ensuring privacy of client information• Support team with any additional administrative duties including front desk coverage, answering phones, greeting visitors, providing directions and information, answering walk in client questions

New York, Ny

• Waiting individual tables (up to 8 guests)• Participating in main serve outs (up to 500 guests)• Passing hors d'oeuvres (up to 800 guests)• Set up and tear down of events• Wine/beer/prepared drinks bartending (up to 100 guests)

New York, Ny

• 6/8 waiter dinner and brunch floor plan (up to 20 guests, mixture 2/4/5/6 tops, 2-3 turns per shift)• 3/4 waiter breakfast and lunch floor plan (guests, tops, turns same as dinner)• 3/5 waiter private party floor plan (up to 65 guests)• prepare coffee and espresso beverages• 2/4 busser floor plan (split entire dining floor)• packing and entering online and call in deliveries• main contact with management and kitchen staff for delivery related issues

Madison, Wi

• Manage all phases of donation procurement at Madison Habitat ReStores• Main phone and email contact• Weekly donation pickup organizer, 30+ pickups (business and individual)• Implemented Vonigo software• Raiser's Edge• On site business donation assessment• Manage online Craiglsist store and warehouse item inventory• Backup driver (26' box truck, 15' cube van, cargo van)• Coordinated, reviewed, and posted social media content; replied to customer DMs

Madison, Wi

• Supervise donation drop offs• Manage organization of donations warehouse• Manage volunteers in warehouse (10-12 per shift)• Temporary Assistant Manager

Germantown, Wi

• Schedule daily job sequencing on 4 flat roll machines• Present daily schedule meeting for sales team and general manager

Madison, Wi

• Manage consumables, pets, papers, chemicals ($20 million in annual sales)• Vendor relations• Schedule daily breaks for entire sales floor team• Conduct first round interviews• Conduct team member yearly reviews

Grafton, Wi

• Manage front end operations including check lanes, customer service desk, food court, photo, cart attendant• Supervise up to 20 employees daily• Vendor relations• Conduct team member yearly reviews