With a start to my career in development, I quickly moved over into an IT Consultancy role providing professional services to businesses looking to improve their endpoint security. From there I developed my career across several opportunities, building valuable skills in sales engineering, infrastructure management, cyber security and project work. I feel the broad experience this has given me is a great asset and will be of value in my future career.I can adapt to a changing environment and enjoy the challenge of learning new skills. I have a logical mind and can break down a task into its component parts and take this through to a satisfactory conclusion. I am well versed in techniques to elicit requirements from clients and produce a solution. I work well within a target based operation and have good problem solving skills. I am a good decision maker, accepting responsibility for the decisions made and can persevere to complete a task, am always punctual and fully committed to any task or job undertaken and exhibit a “can-do” attitude.In my most recent role, I have delved deeper into infrastructure and modern remote work solutions. Designing a full IT stack for small local businesses with a focus on security and flexibility has led me to some new and interesting tech tools.I am an excellent team player and can lead when necessary whilst retaining the ability to work on my own initiative. I have always had good networking skills and the ability to mix within a wide range of people and have a confident and outgoing personality. I am articulate and clear with a good telephone manner and have excellent communication skills.
Self-Employed
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It And Cyber Security ProfessionalSelf-Employed Feb 2024 - Present
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Technical Services ManagerBroad Peak Cyber Mar 2024 - Sep 2024Altrincham, England, United KingdomKey Responsibilities:Technical Leadership: Provided technical direction and support to the sales team, ensuring a deep understanding of our IT security solutions and their application to customer needs.Pre-Sales Engineering: Conducted technical demonstrations, proof-of-concepts, and evaluations to showcase our products and services to potential customers.Post-Sales Support: Served as a technical account manager for our customers, overseeing the successful implementation and ongoing support of our solutions.Professional Services Delivery: Led and executed professional services projects, including system installations, configurations, and troubleshooting.Vendor Upskilling: Rapidly acquired expertise in new technologies, such as Barracuda's email, backup, and networking security solutions, ActZero Managed Detection and Response, and SentinelOne's XDR solution set.Skills:Proven ability to bridge the gap between technical and sales teams, fostering collaboration and driving sales.Deep understanding of IT security concepts and best practices.Strong project management and problem-solving skills.Excellent communication and interpersonal skills.Successful track record of delivering technical solutions that meet customer requirements. -
Technical ManagerBesecure It Limited Oct 2018 - Feb 2024CheshireProviding the technical core for a IT Security enterprise sales team, and building out a fully managed IT Stack for local businesses.My duties here included:Designing, deploying, and maintaining a fully managed IT Stack for customer account and internal IT.Acting as a technical account manager for our larger VAR customers.Providing Pre-sales engineering resource to our sales team.Delivery professional services across our technology stack.I have developed a broad skillset across multiple area’s during my time at BeSecure, from working with MS 365 and Azure through to deploying and maintaining a docker based software suite built on FOSS for internal and client use.
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It Systems And Security ConsultantIntronovo Ltd May 2016 - Oct 2018Stockport, United KingdomMy role encompasses 5 main lines of responsibility:Providing Professional services; providing installations, re-configuration and health checks. Pre-Sales engineering; providing technical sales and scoping, technical demonstrations and proof of concepts.Support; providing 1st through to 3rd line support for the solutions we sell.Internal IT; providing an internal IT function to the business, from simple internal support through to network infrastructure, backup and recovery and providing a robust and secure security posture.Training; providing training courses including - 3 day Administration of McAfee ePO, 1 Day McAfee Device control and Drive Encryption, 1 day Combating Ransomware Workshop. Whilst building and maintaining all course material.The solutions I currently work with are:McAfee - ePO and all endpoint security and data protection products.Sophos - Endpoint Protection and CentralArcserve - backup and recoverySentinalOne - next generation endpointNetwrix - auditing toolThycotic - privileged account managementDtex - insider threat detectionBitdefender - gravityzone cloud and on-premiseCyren - cloud web and email filteringKnowBe4 - end user security awareness testing and training -
It Systems And Security SpecialistPinnacle Technology Group Plc Jun 2015 - May 2016Stoke-On-Trent, United KingdomInstalling, Managing and Maintaining the internal IT Security Solution, Stoke office hardware, software and infrastructure.Providing Professional Services and Support for McAfee ePO, a large variety of McAfee products, ArcServe UDP and iSheriff.Providing Professional Training for the installation, management and maintenance of McAfee ePO. This includes running and managing a VMware training platform used by training delegates for practical exercises. -
Junior/Trainee DeveloperOverclockers Uk Dec 2014 - Mar 2015Newcastle-Under-Lyme, StaffordshireI spent 3 months working with VB.net, SCSS and PHP along with general IT work around the buisness such as the repair of Server's, Network Troubleshooting and Software Troubleshooting. I was let go after my probationary period as the Company felt they did not have the time to train me sufficiently to meet their standards. I received no formal training whilst in this role. -
Trainee Computer Hardware EngineerGng Computers Ltd. Jun 2014 - Aug 2014Huntingdon, CambsThis was an 8 week unpaid placement that I secured as work experience. I spent the majority of this time working at the Computer assembly benches building/refurbishing PC's to specification. I also assisted with keeping the Installation Images up to date for over 50 different models; as well as personally correcting and reworking the quick access stock, that was used as parts for builds. -
Ski InstructorTallington Lakes Leisure Park Limited Sep 2008 - Mar 2009Tallinton Lakes, StamfordI was a ski instructor at a local dry slope on a part time contract to work Friday Nights and weekends. I taught beginners through to complete independent skiing.
Alex Wells-Linden Education Details
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Diploma Of Higher Education
Frequently Asked Questions about Alex Wells-Linden
What company does Alex Wells-Linden work for?
Alex Wells-Linden works for Self-Employed
What is Alex Wells-Linden's role at the current company?
Alex Wells-Linden's current role is IT and Cyber Security Professional.
What schools did Alex Wells-Linden attend?
Alex Wells-Linden attended Keele University.
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