Alex Won Email & Phone Number

Basking Ridge, Nj, Us

• On-board new OEMs, resolve the issues in OD portal, facilitate NDA/CA/COI execution and train new team members • Consult for OEMs to certify their devices efficiently effectively ensuring the requirements met in OD certification process • Define TECC, evaluate test report & RCA and approve the final certification by interfacing with SMEs from cross teams • Lead OD portal enhancement by reprioritizing backlogs, creating user story, demo/UAT and release management in Jira • Drive key projects such as OD portal UX Redesign, 5G NSA/SA FR1/2 bands reorganization in OD and ACP improvement

Plano, Tx, Us

• Improve UX for both Lexus app and vehicle menu and ensure NMS web dashboard design to reflect network performance data log for troubleshooting• Research and identify industry trends of connected vehicle such as 5G NSA DC for VoNR, Wi-Fi hotspot, wireless Android Auto & Car Play and eUICC• Collaborate to select MNO via RFQ and write network spec for DCM (Data Communication Module) for multi-APN, 4G/5G RF band and data thruput• Participate in Agile sprint ceremonies to define/present my user stories for the execution aligned with cross teams' milestone for 24DCM and multimedia

Basking Ridge, Nj, Us

• Screened new company registration, guided 5G/IoT OEMs compliance certification process in OD web portal, issued TECC after DLD to interface with test vendors• Evaluated test results and managed certification approval and managed test requirements and process changes communicated to OEMs• Run the report using a tool and analyzed the data in OD portal to back up the assumptions or hypothesis of business value to help decision-making• Automated manual tasks in certification process and enhanced features in OD portal to ensure the optimal system functionality with DevOps teams• Contributed to key projects including permanent roamer on-boarding, 1-Click test scoping, CRM system integration, 5G BYOD router spec research and team audit• Discovered target users' problem to use OD portal, ideated/prototyped UX redesign, usability test on "InVision" to facilitate the customer-focus development• Identified the OD eCommerce workflow, defined the roadmap and integration with ThingSpace, formulated the Lab/ACP fee order SKUs mapping in OD portal

Seoul, Seoul, Kr

• Led Scrum teams dedicated to the last-mile delivery and hub linehaul operations to define the business requirements and prioritize backlogs on customer impact level• Helped to build up the adaptable/scalable systems efficient to manage over 3,000 delivery personnel and fluctuated customer orders according to seasonality• Broke the Epic story of the automated re-shipment for damaged packages into 5 user stories and then tracked the metrics for success• Wrote RFQ, supported to select the right vendors of EV truck manufacturing, EV charging and fleet management system providers, then facilitated field test• Improved "Coupang Flex", omnichannel app to public users, by adding QR code to identify the user and adjusted cut-off time of 3 shifts based on UAT result• Analyzed pain points in Inbound Logistics operations and came up with the solutions to maximize truck container fill-rate while minimizing cost• Demonstrated a PoC for automatic last-mile delivery through redesigned routing group as well as iterated batch from the history data partnering with 3rd party

Suwon-Si, Gyeonggi-Do, Kr

• Tailored GTM strategy for Galaxy S7, participated in daily business planning for Verizon Account to manage inventory, P&L and synch-up with Samsung US office• Successfully demonstrated strategic projects with Verizon such as 5G trial, go90 video streaming, OBD-II Telematics and eSIM & refrigerator for Smart Home• Led CPO (Certified Pre-Owned) financial modeling after residual value simulation to create synergy with US carriers, partnering with Brightstar for refurbishment• Initiated solid partnership with Facebook to develop/upload social apps on Tizen OS and secure Oculus VR platform to Gear VR for broader consumer adoption• Differentiated home screen UX for easy media consumption on the Millennials, allied with Flipboard for web magazine effect and TripAdvisor for customized travel• Participated in negotiations for Android OS patents with Microsoft to reach a strategic 7-year, multi-billion dollar deal and collaborative Tablet roadmap

Suwon-Si, Gyeonggi-Do, Kr

• Developed value proposition for Galaxy Note3 with the industry-leading LTE speed and efficient Global multi-band configuration as well as holistic S Pen hovering UX• Managed global portfolio strategies for key markets of USA and Europe, expanded over to emerging markets to make more efficient SKUs management• Tailored Galaxy Tab for Seoul G20 Summit, enabled WiBro(Wireless Broadband) connectivity to showcase Korea’s IT prestige and improve government relationship• Executed BT profile compatibility with vehicle for A2DP, PBAP, MAP, AVRCP and established Mirror link testbed based on CCC with Hyundai/Kia and Toyota motors• Various market-driven product planning of disruptive mobile features such as solar charging, infrared camera, Dual DMB, 3D stereoscopic and waterproof IP67

Master Of Business Administration - Mba, Strategic Management

Global Immersion Course

Executive Management Module

Bachelor Of Applied Science - Basc, Mathematics (Minor In Education)