IBMi | Regional OperationsKey Responsibilities * Manage a region encompassing 11 business units, overseeing their technical operations and infrastructure.* Ensure the seamless fulfillment of day-to-day Business-As-Usual (BAU) requests while consistently meeting stringent SLA targets.* Maintain a record of impeccable project assignment deliveries, ensuring no instances of late delivery.* Skillfully manage an array of critical systems, including BRMS backup and Network setup, Fortra Robot Monitor, Alert, Console, Space and PowerTech SIEM, Policy Minder, Antivirus and Risk Assessor, PowerHA Global Mirror, MIMIX Replication, IBM InfoSphere Data Replication (previously known as Data Mirror), WebSphere Application Server, IBM WebSphere MQ, Install, Upgrade, Migrate, and Recovery for IBM i OS, IBM Digital Certificate Manager, Annual PTF update, and HMC Management.Key Achievements* Orchestrated the completion of a significant OS upgrade, transitioning all Business Units from V7R3 to V7R4, enhancing system capabilities and security.* Oversaw the successful upgrade of IBM WebSphere MQ from version 8.0 to 9.3 for three Business Units, optimizing messaging reliability and functionality.* Directed the upgrade of Data Mirror (IIDR) from version 11.3.3 to 11.4, enhancing data replication efficiency and integrity.* Played a pivotal role in upgrading IBM Installation Manager from version 1.8.7 to 1.9.2.3, streamlining software updates and installations.* Spearheaded the upgrade of WebSphere Application Server service pack from version 8.5.5.11 to 8.5.5.24, bolstering application performance and security.* Successfully customized, repackaged, and deployed IBM i ACS 1.1.9.2 across all Business Units, showcasing adaptability and technical prowess.* Effectively implemented HMC Console Take Over to prevent console disconnections and managed BRMS FSB Setup and BRMS Network setup for enhanced system reliability.

Responsible for IBM i(AS/400) Systems Support and maintenance includes Operating System PTFs, System firmware, Licensed Programs, HMCs, Application Software and BRMS. • Managed System Hardening and Vulnerabilities Assessment and Remediations• Managed Application/OS upgrades and PTFs • Managed Capacity Management and Planning• Managed IBM i Access Client Solutions Implementation and rollout for Singapore, Indonesia, Vietnam and Hong Kong• Working closely with Windows team on Altiris deployment for IBM i Access Client Solutions and ODBC. • Setup and Configured IBM Personal Communication for Visual Basic macro compatibility• Managed setup and implementation of secured HTTP certificate for servers and devices in compliance with audit findings and requirements.• Managed Certificate Request and Signing• Working with SOE project team on application packaging, testing and deployment• Managed BRMS backup, maintenance and verification• Managed IBM Tape Libraries• Handles SMART/400 administration• Managed IBM InfoSphere Data Replication setup and configuration• Configure and Support for middle-ware applications such as IBM InfoSphere CDC, WebSphere MQ, BRMS, ROBOT400, iCluster High Availability Solution, Aldon LMi etc• Managed Performance Analysis, Tuning and Statistic • Provide user training on AD-HOC basis• Achievements• Successfully setup, configured, tested and rollout IBM i Access Client Solutions for Singapore, Hong Kong, Vietnam and Indonesia• Successfully setup, configured, tested and rollout of Secured HTTP for IBMi for Web GUI• Successfully setup and configured SSH, SFTP, SCP, PSCP configuration on multiple-platforms

• Responsible for Serviced Offices located in One Raffles Quay, Ocean Financial Centre, Marina Bay Financial Centre, Six Battery Road and Gateway West• Provide IT services on Network Infrastructure setup, Inter-Rack cabling and patching, MacOS, Wintel, Microsoft Office 365, CISCO IP PBX Phone System, Audio Visual/Video Conferencing, VPN, Aruba Access Point and Ruckus Wireless in Serviced Offices environment with multi-national clients• Support and coordinate the new and on-going project• Pre-sales activities related to IT infrastructure setup requirements and packages

Key Responsibilities• Management of a team of IT professionals responsible for system / network administration and operations• Management of disaster recovery procedures, deployment and related infrastructure• Responsible for application availability and release management to deliver as a service to external customers• Deliver high availability solutions for AS/400 servers to ensure resilience of application and meet stringent service level agreements• Active delivery of content management and object archival systems to maintain reporting and audit requirements• Fail over testing of all IT equipment and associated reporting of gap analysis and risk management• Drive Escalation prevention and champion strict security infrastructure to protect infrastructure

Key Responsibilities• Management of team of AS/400 System Administrators providing outsourcing services to ABN AMRO• Management of all Asia Pacific servers and logical partitions for both production and disaster recovery for 13 regional servers• Provide 2nd level support for application related issues for bank services for internal ABN customers.• Plan and coordinate annual disaster recovery exercises and HA role swap methods• Setup and manage high availability replication software (Orion Vision) using remote journaling.• Manage and maintain bank’s security and messaging applications across all partitions and environments• Maintain strict backup and recovery regime to ensure disaster recovery preparedness across all environments, requiring in depth knowledge of planning requirements and IBM’s BRMS software• Deploy multiple testing environments to enable application development and testing, while ensuring customer privacy and data is masked for audit compliance.• Ensured that all bank IT projects are fulfilled and maintained to ensure availability for applications such as core banking, ATM’s, futures, SWIFT, trading, and internet banking.• Directly responsible for audit findings, server vulnerabilities, monitoring services and server availability metrics.