•Activated paid and organic social media tactics for Disneyland Resort, Disney Aulani Resort & Spa, RunDisney, Disney Weddings and Walt Disney World Resort (Canada).

• Primary liaison between local marketing Directors to determine pre-sale timelines for each engagement. • Lead Project Manager with internal creative department to timely execute all advertising needs (Print, Digital, OOH).• Oversaw paid and organic social media activity across all platforms (from creating and publishing content to campaign execution and optimization).• Managed websites for Disney's Frozen, The Lion King, and Aladdin with up-to-date touring information.

• Created a full product deck with all NBC Digital ad units• Compiled digital ad trafficking data to create client-facing reports along with collecting screenshots of paid ad campaigns

• Created mutually beneficial partnerships that align closely with the brand of each Broadway show. • Collaborated with in-house account teams to prepare weekly marketing briefs for clients• Actively participated in weekly client meetings with producers• Efficiently coordinated all aspects behind an off-site event (space booking, catering, staffing, itinerary creation, etc.) and oversaw the entire execution• Organized departmental files to provide full support for Marketing Directors and facilitated administrative duties (phone calls/scheduling)

• Worked alongside Merchandise Managers to help manage product exposure• Efficiently maintained and tracked merchandise inventory to fulfill online orders• Proactively communicated with customers to provide exceptional customer support• Developed spreadsheets to help organize sales reports across all shows on Broadway and touring the country• Prepared and processed purchase orders

• Worked closely with promotional staff to efficiently manage on-air contests from client booking to execution• Assisted with multiple promotional events including "Z100's Jingle Ball" and "Power 105.1" powerhouse concerts• Exercised time management skills by creating promotional content across all NYC based stations

• Assisted with media buying for Broadway and Off-Broadway clients including: Grounghog Day, Charlie and the Chocolate Factory, Anastasia, Come From Away and Bandstand. • Gained experience with Google Analytics and Adwords• Curated Media Orders to be send out to clients• Participated in Media vendor meetings

• Assisting with on-site events and marketing campaigns for Broadway and Off-Broadway clients that include: A Bronx Tale, Anastasia, In-Transit, Charlie and the Chocolate Factory, Come From Away, Bandstand, and Significant Other. • Creating weekly media kits and media orders to be sent out to clients • Maintaining 'ticket voucher" accounts and communicating efficiently with company managers• Effectively communicating with both Marketing and Media department supervisors to enhance efficiency• Providing support to office staff with day to day needs and errands

• Contributed to the highest grossing Disney Store in the nation located in the heart of Times Square. • Supported Disney Store's Mission, “Creating Magical Moments for Guests of all Ages” by going "above and beyond" for anyone and everyone that walked through those doors• Contributed to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience• Took a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping• Performed cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service

• Managed booth at ASD Market Week (Source Direct) at Las Vegas Convention Center• Maintained social media sites and implemented new email marketing softwares• Translated all products from Korean to English• Coordinated events in the community • Assisted with execution of multiple trade shows in Asia

• Developed exceptional customer service through communication with customers within a professional setting• Efficiently completed tasks in a fast-paced work environment• Implemented strong guest service skills through my knowledge of the various products and merchandise

• Managed a state of the art, 550 seat performing arts center• Arranged events with local clients by organizing documents and booking the venue• Supervised staff to execute high standards of customer service and provide exceptional theatrical experiences for their patrons