Alexander Chang Email & Phone Number

Burbank, CA, US

Burbank, CA, US

• Activated paid and organic social media tactics for Disneyland Resort, Disney Aulani Resort & Spa, RunDisney, Disney Weddings and Walt Disney World Resort (Canada).

New York, NY, US

• Primary liaison between local marketing Directors to determine pre-sale timelines for each engagement.
• Lead Project Manager with internal creative department to timely execute all advertising needs (Print, Digital, OOH).
• Oversaw paid and organic social media activity across all platforms (from creating and publishing content to campaign execution and optimization).
• Managed websites for Disney's Frozen, The Lion King, and Aladdin with up-to-date touring information.

New York City, NY, US

• Created a full product deck with all NBC Digital ad units
• Compiled digital ad trafficking data to create client-facing reports along with collecting screenshots of paid ad campaigns

US

• Created mutually beneficial partnerships that align closely with the brand of each Broadway show.
• Collaborated with in-house account teams to prepare weekly marketing briefs for clients
• Actively participated in weekly client meetings with producers
• Efficiently coordinated all aspects behind an off-site event (space booking, catering, staffing, itinerary creation, etc.) and oversaw the entire execution
• Organized departmental files to provide full support for Marketing Directors and facilitated administrative duties (phone calls/scheduling)

• Worked alongside Merchandise Managers to help manage product exposure
• Efficiently maintained and tracked merchandise inventory to fulfill online orders
• Proactively communicated with customers to provide exceptional customer support
• Developed spreadsheets to help organize sales reports across all shows on Broadway and touring the country
• Prepared and processed purchase orders

New York, NY, US

• Worked closely with promotional staff to efficiently manage on-air contests from client booking to execution
• Assisted with multiple promotional events including "Z100's Jingle Ball" and "Power 105.1" powerhouse concerts
• Exercised time management skills by creating promotional content across all NYC based stations

US

• Assisted with media buying for Broadway and Off-Broadway clients including: Grounghog Day, Charlie and the Chocolate Factory, Anastasia, Come From Away and Bandstand.
• Gained experience with Google Analytics and Adwords
• Curated Media Orders to be send out to clients
• Participated in Media vendor meetings

US

• Assisting with on-site events and marketing campaigns for Broadway and Off-Broadway clients that include: A Bronx Tale, Anastasia, In-Transit, Charlie and the Chocolate Factory, Come From Away, Bandstand, and.
• Creating weekly media kits and media orders to be sent out to clients
• Maintaining 'ticket voucher" accounts and communicating efficiently with company managers
• Effectively communicating with both Marketing and Media department supervisors to enhance efficiency
• Providing support to office staff with day to day needs and errands

Orlando, FL, US

• Contributed to the highest grossing Disney Store in the nation located in the heart of Times Square.
• Supported Disney Store's Mission, “Creating Magical Moments for Guests of all Ages” by going "above and beyond" for anyone and everyone that walked through those doors
• Contributed to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience
• Took a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping
• Performed cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service

• Managed booth at ASD Market Week (Source Direct) at Las Vegas Convention Center
• Maintained social media sites and implemented new email marketing softwares
• Translated all products from Korean to English
• Coordinated events in the community
• Assisted with execution of multiple trade shows in Asia

Seattle, WA, US

• Developed exceptional customer service through communication with customers within a professional setting
• Efficiently completed tasks in a fast-paced work environment
• Implemented strong guest service skills through my knowledge of the various products and merchandise

Williamston, Michigan, US

• Managed a state of the art, 550 seat performing arts center
• Arranged events with local clients by organizing documents and booking the venue
• Supervised staff to execute high standards of customer service and provide exceptional theatrical experiences for their patrons