Documented changes in affect and behavior of 6 clients at a time from the ages 11 to 17 who are diagnosed with behavioral or emotional disordersFacilitated groups centered on developing coping skills, mindfulness, and healthy relationshipsCoordinated with mental health rehabilitation workers and clinical staff in monitoring the progression of clients’ treatment plan goalsSupervised clients while they participate in group outings, activities, and appointments

Assessed information provided by patients and their families and collaborated with them to address identified bio-psychosocial issuesEducated patients and their families on various resources, programs, and health-related issuesAdvocated for patients and families by helping them navigate the health and hospital systemsCollaborated with hospital staff on patient care and needsDocumented bio-psychosocial assessments and intervention plans on patient records on EHR Epic

Provided individual therapy to transitional-aged youth medical recipients of diverse cultures inthe Santa Clara CountyUtilized motivational interviewing techniques and identified clients’ strengths to establishtreatment plan goalsCollaborated with the case manager and other clinicians to identify appropriate resources andreferrals for clientsDocumented intakes, biopsychosocial assessments, and discharges using an electronic healthrecord (Welligent)

Tracked progress of behavior reduction and skill acquisition goals of children, ages 3 to 12, from disadvantaged backgroundsImplemented behavior intervention plans designed by Board Certified Behavior AnalystsReported onset of new maladaptive behaviors to BCBAs, clinical supervisors, and guardians of clienteleProvided functional communication training to shape clients' interpersonal skills

Reinforced an active learning environment for children from ages 2 to 5 years-oldMonitored 20 to 30 students' progress and challenges in the classroomFostered students' independent learning through age-appropriate, self-directed activitiesBuilt rapport with parents to communicate growth in their children's educational milestones

Assessed college students' effectiveness at communicating with target audiencesDemonstrated verbal and nonverbal techniques to improve speech deliveryAdvised the utilization of different media forms to enhance speech contentProvided constructive feedback to individuals and groups on public speaking methodology

Attend to customers needs and satisfactionResolve and communicate customer inquiries