ITS Fixed Income Wealth Management, Financial Regulation, COO Data Analytics

Global Markets IT Risk, Trade Management, & Collateral

•Provided administrative and operational support to the SVP Senior Area Manager and Wealth Management teams • Facilitated meetings to review deliverables and shared relevant information to enhance daily productivity and streamline efficient processes• Created intricate reports and presentations of highly confidential nature • Partnered with CRM and Marketing teams to initiate, develop, and lead digital campaigns • Curated and hosted networking events to boost exposure and increase visibility of bankers, mortgage consultants, and financial advisors • Implemented campaigns to ensure bank wide revenue targets were met and superseded • Participated on various conference calls and responsible for the preparation of meeting minutes for senior management • Participated in regulatory projects and deliverables including, but not limited to CCAR and Volcker • Monitored a high volume of emails to help manage responses and forwarded requests/inquiries to appropriate staff, etc., ensuring managers were informed of status and completion • Managed the Branch Bankers, Relationship Managers, and Branch Manager meeting process invites, compilation of agenda items, logistics arrangements, distribution of materials, etc. • Worked closely with Human Resources to acquire talent for the Manhattan West Team, prepared robust candidate pipelines, screened potential candidates, sourced talent through several channels • Coordinated logistics of on-site and off-site meetings including preparing agendas, meeting room reservations and set-ups, and materials, conference call and webinar coordination, audio/visual, catering needs, etc. • Prepared expense reports in accordance with T&E policy and maintained records to ensure compliance with budget allowance • Established and maintained excellent relations with all levels of management and the business community with honesty and integrity

• Promoted to Lead Pharmacy Technician and trained all pharmacy staff • Under the supervision of lead Pharmacist, received and filled prescription requests, met with pharmaceutical vendors, and helped establish key performance metrics and marketing materials for campaigns • Conducted translating services for the Hispanic population • Analyzed and resolved customer service queries • Maintained sensitive and confidential patient profiles in multiple software databases • Possess a strong knowledge of Pharmaceutical and Medical terminology and abbreviations

• Provided free and confidential supportive counseling services to victims ofHurricane Sandy throughout various communities in Nassau County •Provided Sandy victims with resources and options to legal aid societies, housing authorities, agencies and FEMA case workers to assist with disaster-related concerns• Assisted case management services by translating documents for the Hispanic communities to ensure an understanding of the program’s objectives and resources• Coordinated and facilitated workshops to educate mentally challenged individuals on skills for psychological recovery and problem solving• Devised lesson plans and activities for interactive workshops held at after-school programs,daycares, and nursery schools, focusing on resiliency skills and stress-coping skills