Partners with senior leadership to provide tactical and strategic HR support for employees and managers across multiple geographic locations (Seattle, New York, Los Angeles, San Francisco, and San Diego). Owns end-to-end employee relations investigations and mediations within functional group. Assists people managers and individual contributors with navigating the “gray areas” of policies and programs, appropriately balancing stakeholder interests and ensuring an equitable solution is reached. Consults with people managers on performance management cases, ensuring that high-judgement is applied within each decision point in the process. Supports leaders with navigating difficult conversations, creation of development plans, and identification of strategies to enhance team engagement. Trains and guides managers during bi-annual Talent Assessment (Organizational Leadership Review) and compensation planning processes. Strengthens manager capabilities through training and development of resources, which address core and common HR processes.

(Corporate headquarters relocated to Dallas, TX, so I relocated to Santa Monica, CA)Served on Corporate HR team supporting growing staff of 750 across four states. Managed company-wide employee relations counseling, underperformance management, and investigations. Consulted with managers on personnel development plans, provided policy education/consulted on appropriate application, and led the annual talent review process. Created and implemented online exit interview survey, analyzed and addressed findings monthly by recommending new approaches and initiatives to increase retention. Served as leave administration subject matter expert, provided guidance to HR Assistant on compliance with company and federal/state-specific statutes. Managed Workers Compensation and general/professional liability claims reporting process from start to finish. Responded to and served as primary contact for US unemployment, participated in hearings in partnership with HR leadership. Assisted with full life-cycle recruitment for Corporate/clinical field staff to include requisition creation, ad placement on internal/external job boards, conducting phone screens, organizing in-person interviews, making job offers, and compensation negotiation.

(Left for development opportunity as HR Generalist)Served on Corporate global HRIS/Payroll team supporting domestic staff of 1700 and international staff of 2000. Processed all domestic and international new hires, job changes, and terminations in an accurate and timely manner in accordance with US and International payroll processing schedules. Managed all areas of the Leave of Absence (LOA) process in alignment with federal/state/municipal law (FMLA, ADA, and Pregnancy Discrimination Act) with an emphasis on delivering an exceptional employee experience. Responsible for coaching employees and management on leave protocol and processes, effectively communicating status changes and updates, evaluation of return to work special accommodations requested, and accurate biweekly payroll administration of leave participants. Collaborated with Payroll Specialist to analyze and resolve employees’ payroll and time-related inquiries. Partnered with Human Resource Business Partners to address and resolve benefits, policy, and compensation issues.Administered company-wide tuition reimbursement and served as primary contact and subject matter expert for US unemployment and Workers Compensation. Provided ancillary support to HRIS and Payroll team projects and data integrity initiatives.