Alexa Ovalles Email and Phone Number

● Provides peer supplemental instruction in various modalities such as: 1- to-1 and small groups for Medical Biochemistry, Anatomy, Microbiology, and Physiology Courses.● Discusses learning, test-taking, and study strategies while assisting with coursework assignments and questions● Assists students with composing study guides ● Facilitates review sessions during midterm and finals exams and/or as needed based on student needs● Participate in Peer Advice Panels to provide helpful study strategies.

● Participated in Phase 3, 4- week, Parallel-Group, Double-Blind, Vehicle Controlled Study of the Safety and Efficacy of ARQ-151 Cream 0.15% Administered QD in subjects with Atopic Dermatitis (Arcutis BioTherapeutics).● Under direct supervision, responsible for reading and understanding the study protocol and SOPs for procedures for the acquisition, processing, storage, accountability, shipping, and documentation of biological specimens for the study protocol prior to conducting any procedures.● Assisted with study materials including but not limited to, the informed consent document, case report forms (CRFs), enrollment logs, and drug/device accountability logs.● Demonstrated effective communication skills and give examples of problem-solving, initiative, efficient time management, collaboration, and prioritization of tasks.

● Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries protecting patients' rights by performing all duties within HIPAA regulations.● Recover over $60,000 in overdue payments from insurance claims in the course of 3 months; track and resolve denials and appeal submissions.● Ensure availability of treatment information by filing and retrieving patient records from the Electronic Health Record (EHR) of over five major public and private healthcare organizations based in South Florida including EPIC and Patient Keeper.● Maintain accurate documentation of patient visits on electronic health records.● Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.● Coordination of surgeries including scheduling of procedures, insurance authorization, preoperative paperwork, collection of surgery fees, post-operative appointments.● Ability to navigate through the electronic medical records (EMR)● Assists physicians with documentation of trauma patients● Document emergency procedures and sterile techniques used● Advise physicians to check E-FORCE before administering narcotics to patients● Gather sufficient information from patients about past medical history and chief complaint through English and Spanish translation while translating information to non-Spanish speaking staff

● Interpreted and implemented complex testing policies and procedures● Scoring and interpretation of a large variety of placement and admission examinations● Trained staff, proctors, and student assistants.● Administered and served as room supervisor for over 30 different examinations from 8+ testing companies including Pearson VUE examination, PROV exams, ACT, Castle and COMIRA, LSAT exams, and Childcare competency exams administered by the Florida Department of Children and Family.● Gathered and reported daily testing and department data● Helped the college reach the Top 100 National Test Centers in 2014-2015.

● Worked closely with an Inorganic Chemistry Professor, Dr. Raphael Raptis under the direct supervision of Dr. Mathivathanan for the coordination Chemistry of 3,5-bis-(2,4-dinitrophenyl)-4-nitro-1H-pyrazole (PNpzH) with Sr2+● Performed and assisted scientists with inorganic and organic chemistry experiments related to Strontium removal from hazardous waste● Was the primary point of contact for recordkeeping in regards to laboratory records with accurate documentation compiling, processing, and reporting of results.● Assisted with data analysis of spectroscopic and X-ray diffraction data● Ensured compliance with all applicable safety regulations in conjunction with the lab and safety and regulatory offices.● Handled, processed, and prepared chemical solutions as well as physical assaying of samples.● Conducted qualitative and quantitative chemical and physical testing.● Evaluated materials for compliance to standards and specifications.