I am a skilled and experienced psychologist with a solid background in counselling children.Advanced business acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.Highly developed analytical expertise and problem solving, time-management and organizational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.QUALIFICATIONS:• MA in Clinical Community Counselling - Johns Hopkins University• BA Psychology - Alfred University PROFESSIONAL MEMBERSHIPS:• Chi Sigma Iota - US National Honour Society for Counsellors• American Camp AssociationSPECIALIST SKILLS:• Psychotherapy• Family therapy• Child and adolescent therapy• Play therapy• Scheduling• Treatment planning • Office management• Project management• Business administration• Customer service and liaison• Reception• Team leadership• Effective communication• Strategic planning• Organisation• Creative problem solvingIT SKILLS: • Microsoft Office Suite • Google Suite • Airtable• HealthSherpa• Webster• Slack• Procare• Docutrac
Healthcare Lifesavers
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Health Insurance AgentHealthcare Lifesavers Nov 2023 - PresentUnited States• Entering client information into the US Government health insurance plan programme• Communicating with clients on any discrepancies or missing information• Maintaining contact with clients to ensure continuation of insurance
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House Manager / NannyPrivate Clients Jun 2020 - Oct 2023• Managing daily operations including caring for children in a home environment• Utilising training and knowledge of child development and family dynamics• Working one-on-one with families, liaising closely with parents and guardians on all aspects of their child’s life• Managing structure, basic care and discipline when appropriate• Providing transportation and supervision for appointments and classes• Planning age-appropriate activities and managing schedules of all children
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DirectorHomebase Aug 2015 - May 2020Www.Ohabei.Org/For-Families/Homebase• Overseeing daily operations while participating in activities with staff and children• Planning, developing, organising and evaluating after-school experiences for children in grades K-5• Managing marketing, public relations and community outreach• Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective policies, procedures, systems and controls• Customer service and liaison, building strong working relationships and effective communication channels with staff, students, parents and other key stakeholders• Resolving complaints and enquiries• Planning and managing team performance, skills development, talent and culture to improve innovation, achieve efficiencies and increase competencies• Administering and tracking budgets• Data entry and database management, maintaining meticulous records• Producing various reports, presentations, analyses, correspondence and other documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirements• Managing staff effectively to ensure customer growth, brand awareness and operational excellence.
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Unit Leader / Camp CounsellorCamp Micah Jun 2003 - Aug 2017• Supervising personnel and managing daily activities for children aged 7 to 9• Monitoring children’s development and interpersonal relationships• Overseeing ten staff including camp counsellors and childcare workers• Administering evaluations for staff and children, creating behaviour plans when necessary• Ensuring a safe environment for all campers and staff• Maintaining open communication between staff and parents, building strong working relationships and excellent communication channels -
House Manager / NannyPrivate Clients Sep 2003 - Jun 2015• Managing daily operations including caring for children in a home environment• Utilising training and knowledge of child development and family dynamics• Working one-on-one with families, liaising closely with parents and guardians on all aspects of their child’s life• Managing structure, basic care and discipline when appropriate• Providing transportation and supervision for appointments and classes• Planning age-appropriate activities and managing schedules of all children
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Mental Health Therapist / InternHope Health Systems / Lighthouse Inc Sep 2012 - Jun 2014Hopehealthsystems.Com / Lighthousemd.Org• Providing family therapy and counselling services, including group therapy sessions for at risk youth• Overseeing social skills group for youth on the Autism spectrum and directing play therapy sessions• Creating and implementing treatment plans• Maintaining accurate client records• Liaising with psychologist, PRP specialist and other case and health workers
Alexa Roos Education Details
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Ma In Clinical Community Counselling -
Ba Psychology
Frequently Asked Questions about Alexa Roos
What company does Alexa Roos work for?
Alexa Roos works for Healthcare Lifesavers
What is Alexa Roos's role at the current company?
Alexa Roos's current role is Talented Psychologist.
What schools did Alexa Roos attend?
Alexa Roos attended The Johns Hopkins University, Alfred University.
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