- Implemented a strategic social media plan to increase engagement and qualified leads across LinkedIn, Twitter, Instagram, Facebook, and other social channels.- Cultivated strong relationships with external media stakeholders and partners, securing 20+ media placements and collaborative initiatives that expanded Luxatia's brand reach.- Created blog content and digital/print graphics including flyers, social graphics, infographics and more. Experience with: Hootsuite, Asana, Canva, Salesforce, Adobe Creative Suite, Google Analytics

Key Responsibilities:- Managed all aspects of conference production, including conducting market research, developing the conference agenda, budgeting, speaker flights and accommodation, speaker recruitment, time management, and marketing strategy, ensuring seamless event delivery and exceeding revenue targets.- Identifying, inviting and confirming appropriate expert speakers to conferences- Establishing and maintaining relationships with industry leaders/C-level Executives- Providing marketing and sales departments with strategic information required to market conferences- Attending and overseeing conferences including speaker coordination and project management

- Utilized strong communication skills to document complex program processes in clear and concise guidebooks for students.- Analyzed student data to identify roadblocks and implemented process improvements that increased student satisfaction and retention.- Collaborated effectively with internal and external stakeholders to ensure a smooth student onboarding experience.

- Reviewed, troubleshot and resolved client's domain-related issues, email-related issues and other various software programs and platforms that DexYP supports. - Worked the phone queue and individual cases. - Provided administrative support for the URL Management Department which included generating reports, balancing workload to staff, and maintaining proper SLA and quick turnaround times.Salesforce Sales Cloud, Salesforce Service Clous, Excel Pivot Tables.

- Served as the primary point of contact via phone and email between internal and external parties for diagnostic study scheduling- Gained a deep understanding of workers’ compensation insurance- Handled everything from the referral to the reports for diagnostic exams

- Developed marketing materials, including print and web content- Contributed to Parks digital presence (website, blog, social media channels) - Completed tasks for the Marketing Development Coordinator and the Electronic Media Specialist

- Created content for the Seacrest Studios for patients at Children’s Medical Center to go live on-air through the Red Balloon Network. - Ran audio and video board and managed camera operation- Produced and hosted a weekly hour long kids entertainment show