Alexa Thrun Email & Phone Number

• Resolved over 1000 issues with products and publications through creative problem-solving and careful coordination across departments and warehouses.
• Widely recognized for developing solutions to hundreds of complex problems.
• Collaborated with hundreds of vendors across the country to address time-sensitive issues, including establishing packaging agreements, resolving information discrepancies, and sourcing new items.
• Determined merchandising for a wide variety of products in McMaster-Carr publications after researching them independently.
• Analyzed transaction data to determine the best solution for our customers.
• Managed and routed data changes affecting hundreds of items using SAP, Microsoft Excel, and Flokzu.

• Verified thousands of diverse product specifications at an average rate of 506 specifications/hour.
• Identified over 650 problems in company copy and product information and made recommendations to resolve them before publication deadline.
• Authored training and resource documents.

• Developed and codified new processes for routing and assigning work within a department of over 50 people.
• Drafted and edited over 30 training and resource documents.
• Interpreted quotes and supplier literature to add thousands of items to our publications.
• Innovated new uses for Microsoft Excel within the department to increase productivity and accuracy.

Addison, IL

• Documented over 70 Work Instructions for Operations and Quality Management procedures.
• Managed the editing process of forms and documents.
• Edited sales and promotional materials for publication, including brochures, labels, and web content.