Alexa Thrun Email & Phone Number

Chicago, Il, Us

• Resolved over 1000 issues with products and publications through creative problem-solving and careful coordination across departments and warehouses.• Widely recognized for developing solutions to hundreds of complex problems.• Collaborated with hundreds of vendors across the country to address time-sensitive issues, including establishing packaging agreements, resolving information discrepancies, and sourcing new items.• Determined merchandising for a wide variety of products in McMaster-Carr publications after researching them independently.• Analyzed transaction data to determine the best solution for our customers.• Managed and routed data changes affecting hundreds of items using SAP, Microsoft Excel, and Flokzu.• Increased the team’s overall efficiency by introducing new uses for macros in Microsoft Excel.

• Verified thousands of diverse product specifications at an average rate of 506 specifications/hour.• Identified over 650 problems in company copy and product information and made recommendations to resolve them before publication deadline.• Authored training and resource documents.

• Developed and codified new processes for routing and assigning work within a department of over 50 people.• Drafted and edited over 30 training and resource documents.• Interpreted quotes and supplier literature to add thousands of items to our publications.• Innovated new uses for Microsoft Excel within the department to increase productivity and accuracy.

Addison, Il

• Documented over 70 Work Instructions for Operations and Quality Management procedures.• Managed the editing process of forms and documents.• Edited sales and promotional materials for publication, including brochures, labels, and web content.