Alexa Cafiso Email & Phone Number

Wilmington, North Carolina, United States

Durham, North Carolina, United States

- Actively participates as the floor service leader by driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives- Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growth- Supports the store management team by participating in daily opening/closing office procedures and other operational tasks- Effectively executes shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards- Stays current and follows through to ensure important company information reaches all levels of the team; facilitates the sharing of product knowledge, current trends, department priorities, and brand messaging throughout the day with the team- Provides insights related to the customer experience and communicates feedback to Visual Merchandising Manager and Store Manager

Durham, North Carolina, United States

- Collaborates with the store management team in the supervision of daily store operations- Supports the store by setting a fun and energetic pace to accomplish operational objectives and drive sales through genuine customer interactions- Actively participates as sales floor leader by creating a positive environment, communicating daily sales goals, while staying organized and maintaining zone and floor needs- Participates in store opening and closing procedures- Works well independently and as a team with other managers to complete operational/visual tasks and projects- Brand Ambassador

Durham, North Carolina, United States

Kingston, Rhode Island, United States

-Wrote, edited, and published content to share on store’s social media account, and engaged with customer inquiries- Managed and led a team of employees- Delivered excellent customer service with floor sales and performed customer purchases on the register- Maintained a clean and orderly sales floor and is able to open and close the store- Performed daily department tasks including stocking, creating merchandise displays, pricing merchandise, and processing transactions with different payment methods

Cranford, New Jersey, United States

- Created and managed Instagram for Loft Homes, their sister company- Developed original content for the account and generated a following throughout the summer- Performed general administrative tasks, including answering and directing phone calls, email correspondence, filing, mailings and deliveries, and coordinating client meetings- Demonstrated my oral and written communication skills in the social media space and in the office

Cranford, New Jersey, United States

- Created original photo and video content for various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, YouTube, and Pinterest using Canva and iMovie- Targeted press release distribution with potential clients via follow-up emails- Supported General Manager remotely with any tasks assigned and helped create organization where it was lacking - Offered expertise in multiple marketing software programs- Demonstrated experience with social listening platforms by noting and following up with weekly Clubhouse focus group meeting attendees

Cranford, New Jersey, United States

- Happily greeted and sat customers, took customer orders and delivering food and beverages. - Served as head cashier for departing customers and customers with to-go orders. - Sharpened communication skills by resolving customer complaints and creating a healthy environment