Alexa Horton Email & Phone Number

Hyannis, Massachusetts

• Engaged customers in friendly conversation to build connections and increase satisfaction.• Reset tables between customers by removing used dishes, wiping down surfaces and refilling condiments.• Full understanding of menu ingredients and cooking processes.• Quickly addressed and resolved customer concerns, working with management to fix advanced issues.• Knowledge of point of sale software and payment processing. • Efficient in using downtime to keep up with restocking and serving stations.

United States

• Provide exceptional customer service to all members and guests. • Full knowledge of the Country Club and its facilities.• Received food orders and delivered them.• Work with management to resolve any conflicts that may arise throughout the day. • Worked as a team with all staff members providing assistance when needed in other departments.