Alexa Hack Email & Phone Number

Charlotte, Nc, Us

• Co-manage a portfolio of high net-worth travelers within a membership-based travel collective with a 98% client retention rate and average $8 million in annual sales. • Build partnerships with industry suppliers around the world to coordinate bespoke travel arrangements and leverage relationships to improve overall client experience• Manage all aspects of trip bookings, including hotels, transfers, reservations, and more, while collaborating directly with global hoteliers, villa… Show more • Co-manage a portfolio of high net-worth travelers within a membership-based travel collective with a 98% client retention rate and average $8 million in annual sales. • Build partnerships with industry suppliers around the world to coordinate bespoke travel arrangements and leverage relationships to improve overall client experience• Manage all aspects of trip bookings, including hotels, transfers, reservations, and more, while collaborating directly with global hoteliers, villa suppliers, DMCs, and local fixers.• Generate leads through satisfied client referrals, networking, and attending industry trade shows and seminars Show less

Greater New York City Area

• Executed complex travel arrangements for high net-worth travelers in a client-facing role• Guided and developed the talents of junior team members in a fast-paced start-up environment, as well as built a company-wide training module for new hires• Managed sensitive client information using Salesforce CRM and created travel documents, such as custom itineraries, budgets, and invoices

Greater New York City Area

• Created a thriving and interactive community by responding to resident requests and suggestions• Established and maintained relationships with local vendors to provide a variety of luxury services, including a VIP program in which residents gained access to exclusive deals and discounts• Managed a team of fitness instructors, personal trainers, and massage therapists, including payroll and scheduling• Designed monthly newsletters, flyers, and contests to keep residents informed… Show more • Created a thriving and interactive community by responding to resident requests and suggestions• Established and maintained relationships with local vendors to provide a variety of luxury services, including a VIP program in which residents gained access to exclusive deals and discounts• Managed a team of fitness instructors, personal trainers, and massage therapists, including payroll and scheduling• Designed monthly newsletters, flyers, and contests to keep residents informed and involved Show less

Seagoing

• Acted as a liaison between the hotel, entertainment, culinary, and beverage departments onboard to plan and execute location-specific events and live demonstrations• 27% increase in positive guest ratings across Holland America fleet of luxury cruise ships• Implemented onboard programming that significantly increased food & beverage and tour revenue