Alex Albright Email & Phone Number

Denver, CO, US

Boulder, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

• Design, build and maintain a stable and efficient infrastructure to service delivery across production, QA, and development environments through the development cycle
• Monitor, troubleshoot, maintain, and improve building,packaging, and deployment process
• Implement automated infrastructure capabilities inclusive of backups, security tools, and monitoring
• Consistently utilize a DevOps approach to improve all phases of the process to drive end-to-end quality across functions
• Manage all aspects of onboarding/offboarding from a technology standpoint
• Manage equipment inventory, support, and installs across the company

Greater Denver Area

• As Desktop Support Engineer for Diablo Media I was responsible for the deployment, maintenance and support of employee computers, phones and workstations. Responsible for configuring and maintenance of cloud services.
• Maintain our deployment of 30+ MacBooks, IP Phones and other related desktop hardware, and keep spare inventory based on projected company growth
• Create and enforce policies (using Jamf Pro) for desktop security patches, OS upgrades, disk encryption, etc
• Maintain user access lists, licenses and email groups for cloud services as part of the on-boarding process (G Suite, Office365, Slack, etc)
• Support and maintain office network infrastructure (firewall, switches, wireless access points, file servers, UPSes, printers, conference room A/V devices)
• Monitor and triage help desk requests

Greater Denver Area

As Senior IT System Specialist I am tasked with overall agency support at a high level. I help supplement the support provided by our 3rd party help desk and worked to make sure people are receiving the proper support they needed. Main responsibilities include■ Support associates with a variety of technology support problems with company managed equipment.

Greater Denver Area

Fort Collins, Colorado

In the Computer Repair Center, at Colorado State University's Morgan Library, I worked as a student technician. I facilitated the repairs of computers both personal and departmental. I worked with Macs as well as PCs and all operating system versions that come on both. I am proficient in troubleshooting and identifying problems as wall as performing.

Fort Collins, Colorado

While also serving as a Computer Repair Technician for Colorado State University, I also did some work for the Library Technology Services (LTS) department. With LTS I was tasked with modernizing a OS deployment system for macOS computers. This deployment solution was used on all of the macOS computers in the library which consisted of a lab of iMacs as.

Fort Collins, Colorado

As a Campus Representative my job was to interact with potential customers and work with them to answer questions about Apple products. I held events at the Morgan Library and worked with faculty to train and educate them about how well Apple products work in the classroom. I accomplished this by demonstrating the flexibility and ease of use of the devices.

Anchorage, Alaska Area

At the Alaska Mac Store I filled many roles, at the beginning of my employment I was a salesmen. I helped sell all the products my store offered and became very familiar with point of sale systems. Later on I moved to be a Technician specializing in iPhone, iPad and iPod Touch service and repair. I also worked with the Service Manager and was in charge of.

Bachelor’S Degree, Applied Computing Technology

High School Diploma, High School/Secondary Diplomas And Certificates