Alexa Elliott Email & Phone Number

Carrollton, Tx, Us

Castle Rock, Colorado, Us

• Gatekeeper for all product led data in the ERP system (Oracle R12) and adjacent systems (UMP), responsible for setting up, updating existing items and discontinuing items and reviewing data adjacent systems• Own the Item Master Files to include all relevant hierarchies such as category codes and other necessary fields required for reporting purposes• Log requests and track the completion of all incoming forms into tracking spreadsheet• Establishing and maintaining policies and procedures for master data record keeping• Responsible for reviewing UPC codes for each new product• Assisting with testing for items, incoming acquired customer products, and new location setups• Identify key issues in process gaps and highlight important business decisions related to Item Master setup and activation• Updating data to bring into alignment and compliance with current standards• Monitor and fix item or vendor issues with data transfers to outside systems• Manage daily, weekly, and monthly system maintenance and audit to ensure the integrity of the product data via Tableau.• Provide technical support in relation to data storage limits, data cleansing, and data mining• Maintaining Helpdesk product requests for traveling representatives

Frisco, Texas, Us

Coordinates and collaborates with vendors, customers (internal & external), Finance, contingency and distribution centers to maintain product vendor, product inventory and customer data for all QCD distribution operations Service: Chick-Fil-A (over 900 restaurants), Chipotle (712 restaurants) and Starbucks (over 1500 restaurants) Collects and disseminates accurate and updated information related to customers, products and vendors with the distribution centers to assist with smooth operations and ensure compliance with established proceduresEstablishing and maintaining policies and procedures for master data record keepingHelp design and implement master data ticketing system to track internal inquiries and requestsTesting for new customers, vendors, items and new location setups. Updating data to bring into alignment and compliance with current standardsAudit and correct item or vendor issues with data transfers to outside systemsMaintain SalesForce – ReadyNow customer portal

Frisco, Texas, Us

Work for 4 concepts: Chick-fil-A (777 restaurants), Chipotle (119 restaurants), Wendys (500 restaurants) and Starbucks (411 restaurants) Update routing for next day delivery Process orders and problem solving for customer issues including invoices, credit, debits, special trucks, deliveries, drivers and product complaints for 8 distribution centersPrepare warehouse for route selection, inventory pull, and audits Create SOPs and stream line processes including AS400, orders, invoicing, credits, debits and night shift processing Correct all system errors for invoice processingInventory adjustmentsSystem implementation, roll out and training for new distribution centersSystem upgrades and new program testingResource to general managers across the US to identify and provide resolutions for success in all key performance indicatorsNew customer account set-upCreate weekly schedules and daily team assignments

Work for 2 concepts: Chick-fil-a and Chipotle Assist customers with orders via phone, fax and emailProcess orders for deliveryTrack inventory for Chipotle conceptUpdate routing for next day delivery Problem solving for customer issues including debits, credit and special trucks for redeliveryPrepare warehouse for route selection, inventory pull, and auditsProcess invoices for customers

Assisted customers with payments, cancellations, expediting orders, placing orders, and lost orders via telephone, chat and emailHelped customers with projects, questions and general information. Data entry for all customer contact and information in RightNow (Oracle program system) programAssist team members by answering questions and assisting with calls

Raleigh, Nc, Us

Prepared and scanned sensitive health records for same day surgeriesIndexed and analyzed patient data to ensure quality control of confidential patient informationFixed incorrect patient information in SoveraAssisted physicians with SoftMed system and locating chartsTrained team leads and new employees on document imaging and preparationHandled all incoming and outgoing correspondence requests from hospitals

Raleigh, North Carolina, Us

Supervised 10 employees in the processing center Managed tracking process for audit requestsProvided billing authorization support to providersOffered technical support to call center representativesVerified recipient and provider authorization through MMIS & NCTracksAssisted with contract proposal requests Maintained AQUIP website with updates, announcements and registrationsSupported up to two directors and four managers Coordinated and maintained registrations, online order requests, inventory and mailingsUpdated materials, packets and information for Outreach CoordinatorMaintained and disseminated inventory for different outreach teams Assisted with beneficiary activities (i.e. Senior Day flu shots)Assisted with the coordination and implementation of company activities and functionsAssisted Senior Associate in DOQ-IT project to promote EHR’s in physician practicesHelped with tracking new recruits and dissemination of informationManaged office inventory and placed new supply orders

Bachelor Of Science, Marketing

Business Administration And Management, General