Alexa Marie Gabunada Email & Phone Number

Dubai, United Arab Emirates

• Greeting and welcoming clients with sincerity.
• Answering telephone calls, WhatsApp inquiry and returning e-mails.
• Scheduling appointments using the designated software.
• Informing the veterinarian on a call of any emergencies that require urgent attention.
• Issuing invoices for treatment and prescribed medication, receiving and verifying payments after each consultation.
• Monitoring the inventory of items for sale by the practice and restocking these, as needed.

Dubai, United Arab Emirates

• Managing social media platform.
• Support budgeting and accounting procedures.
• Submit timely reports and prepare presentations/proposals as assigned.
• Record all daily financial transactions.
• Organizing, preparing and monitoring the records of suppliers and payments and registering in the accounting system.
• Prepare the monthly reports as Balance Sheet and Income Statement and cash flow statement.

United Arab Emirates

• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Keep stock of office and pharmacy supplies and place orders when necessary.
• Manage agendas, appointments etc. for the doctors and the management.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Meet and greet clients and visitors.
• Create and update records and databases with personnel, financial and other data.

United Arab Emirates

• Pro-actively generating own leads by contacting prospective clients by telephone and searching on the web.
• Contact potential or existing customers to inform them about the product or services.
• Obtains client information by calling; interviewing clients; verifying the information.
• Calling clients and book appointments for the business development team to generate new business.
• Making a follow up the proposals sent to the clients in order to get the update and meeting sales quotas.
• Managing the sales pipeline and developing a strategy for long-term sustained success.

• Obtains client information by calling; interviewing clients; verifying the information.
• Enter and update customer information in the database.
• Keep an updated customer database.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Data mining & Lead Generation.

• Respond to customer inquiries, guide customers through the process, make service recommendations and resolve complaints or customer concerns.
• Generate customer interest in the services or products offered by the company.
• Handle grievances to preserve the campaign's reputation.
• Keep records of calls and sales and note useful information using Salesforce.
• Go the “extra mile” to meet sales quota and facilitate future sales.

• Reach out to existing and potential customers to present our product and service offerings.
• Converts inquiries into sales by answering courteously inbound and outbound calls.
• Respond to customer inquiries, guide customers through the process, make service recommendations and resolve complaints or customer concerns.
• Adjust sales scripts to better target the needs and interests of specific individuals.
• Always strive towards meeting a sales quota.

• Possess excellent verbal and written communication skills.
• Exceptional ability to relate friendly with customers and visitors.
• Possess computer skills in various areas, like desktop publishing, email, word processing, spreadsheet, and database applications.
• Possess general office skills, like filing, photocopying, posting outgoing mails, and distributing and sorting incoming mails.
• Ability to transcribe notes and take dictations.

Philippines

• Answering calls, taking messages and handling correspondence.
• Typing, preparing and collating reports.
• Acting as a receptionist and/or meeting and greeting clients.
• Filling
• Organizing and servicing meetings (producing agendas and taking minutes).
• Managing database.