Leads business development efforts, expanding market reach and driving revenue growth in the SMB and mid-market space.Cultivates relationships with clients and stakeholders, driving alignment with company objectives and customer needs.Executes high-velocity customer onboarding strategies, achieving activations in as fast as one hour.Leverages emotional intelligence and dynamic partnerships to mitigate churn and drive successful customer outcomes.

•Learning full-stack web development at General Assembly’s immersive program and expanding my technical toolkit by learning HTML5, CSS3, JavaScript, Ruby on Rails, RESTful APIs, jQuery, Node.js, React.js, SQL, GitHub and Heroku to build a portfolio of web applications. •Utilizing strong written, verbal and personal communication skills to collaborate closely with User Experience teams to develop full stack applications such as a Budget Car Rental clone. •Design and build my own personal applications that utilize my knowledge of HTML, CSS, Javascript, and leveraging APIs.

• Monitored customer preferences to determine focus of sales efforts• Organized visual presentation of store• Resolved customer complaints regarding sales and service.• Determined price schedules and discount rates• Conferred or consulted with department heads to plan advertising services and to secure information on resources and customer specifications.

• Corresponded with online customers via e-mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods• Created and automated order invoices, using order management or invoicing software• Delivered email confirmation of completed transactions and shipment• Conducted online marketing initiatives, such as paid ad placement, affiliate programs, sponsorship programs, email promotions, or viral marketing campaigns on social media Web sites.

•Advised clients on market conditions, prices, mortgages, legal requirements, and related matters. •Gained a strong ability to communicate effectively and efficiently with customers, team members and managers. •Acted as a liaison in negotiations between buyers and sellers, generally representing one or the other. •Generated lists of properties that are compatible with buyers' needs and financial resources.

•Specialized in working with sellers, buyers, investors, property management•Assisted short sale customers and clients in successfully negotiating the selling or purchasing of properties in the Hampton Roads and surrounding areas.

•Sold Various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies.•Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions of changes, or to change beneficiaries.•Ensured that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.•Performed administrative tasks, such as maintaining records and handling policy renewals.•Monitored insurance claims to ensure they are settled equitably for both the client and the insurer.•Attended meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

• Greeted customers and ascertained what each customer wants or needs• Maintained records related to sales• Instructed staff on how to handle difficult and complicated sales.• Assigned employees to specific duties• Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate• Inventoried stock and reordered when inventory drops to a specified level

• Greeted customers and determined their needs and wants• Recommended merchandise based on individual requirements• Provided advice to clients regarding particular products or services• Explained the use and advantage of merchandise to customers• Answered customers’ queries and concerns• Served multiple customers, discovered their needs, and made recommendations to generate sales• Built and maintained internal and external customer relationships and satisfaction