L1 Senior Technician
Current
Aug 2024 - Present
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Alexander Abbas Email & Phone Number
L1 Support Team Lead at SinglePoint Global
at
SinglePoint Global
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
L1 Support Team Lead at SinglePoint Global
Location
Washington Dc-Baltimore Area, United States
Company size
Who is Alexander Abbas? Overview
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Quick answer
Alexander Abbas is listed as L1 Support Team Lead at SinglePoint Global at SinglePoint Global, a with 43 employees, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a matched LinkedIn profile for Alexander Abbas.
Alexander Abbas previously worked as L1 Senior Technician at Singlepoint Global and L1 Team Lead at Singlepoint Global. Alexander Abbas holds Associate Of Arts And Sciences - Aas, Cybersecurity from Northern Virginia Community College.
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SinglePoint Global
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Profile bio
About Alexander Abbas
Alexander Abbas is a L1 Support Team Lead at SinglePoint Global at SinglePoint Global.
Current workplace
Alexander Abbas's current company
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Singlepoint Global
5 roles
Alexander Abbas work experience
A career timeline built from the work history available for this profile.
L1 Team Lead
• Troubleshooting and Support:Applied basic troubleshooting techniques for virtualized platforms,including VMWare and Windows Virtual Desktop (WVD).Provided comprehensive support across various areas, including Office 365 administration, Intune MobileDevice Management (MDM), Active Directory management, spam filtering, incident response, and serverapplication management.Successfully resolved hardware and software issues for diverse clients across different industries.• Collaboration and Resolution:Collaborated with higher-level engineers and internal teams to ensuretimely and effective resolution of escalated tickets.Assisted in planning and implementing multifactor authentication (MFA) and single sign-on (SSO)solutions across systems.• Availability and Asset Management:Participated in a 24/7 on-call rotation, ensuring continuoussupport for critical incidents.Managed IT equipment requests, procurement, accountability, and shipment.Maintained accurate asset records and updated inventory databases for clients.
Mar 2024 - Aug 2024
L1 Support Technician
Jan 2023 - Mar 2024
Datacenter Technician
Performed Rack and stack of data center equipment such as, servers, networking devices, monitoring systems and other equipmentManaged workflow of service requests in ticketing environmentProficient in documentation of activities and create/modifySOPsInventory process, order replacement parts and return failed parts as requiredStructured cabling, labeling and troubleshooting of fiber/copper/telecom cablesSystem power supplies and cabling install, troubleshooting and repair
Jun 2022 - Dec 2022
Senior Technician/Store Manager
Performed routine inspection, testing, and repair of smart phones, computers, tablets and other mobile devicesAccurately documented repairs and parts information on repair tracking documentsPerformed high quality and quantity of repairs and refurbishment of electronic devices: phones/tablets/laptops/gaming systems, etcMaintained inventory parts with each repair and regular inventories of spare partsInteracted with customers and provide exceptional customer service
Apr 2019 - Sep 2022
Team & coworkers
Colleagues at SinglePoint Global
Other employees you can reach at singlepointglobal.com. View company contacts for 43 employees →
CS
Christopher Strong
Colleague at Singlepoint GlobalStafford, Virginia, United States
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DF
Daniel Fowler
Colleague at Singlepoint GlobalWashington Dc-Baltimore Area, United States
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DP
Drew Powell
Colleague at Singlepoint GlobalAshburn, Virginia, United States
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AS
Andy Sherwood
Colleague at Singlepoint GlobalWashington Dc-Baltimore Area, United States
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MP
Maximiliano Parodi
Colleague at Singlepoint GlobalAshburn, Virginia, United States
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SD
Shannon Dayley
Colleague at Singlepoint GlobalStephens City, Virginia, United States
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OR
Opal Richards
Colleague at Singlepoint GlobalOntario, Canada
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AD
Amado Dela Cruz
Colleague at Singlepoint GlobalDavao Del Sur, Davao Region, Philippines
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CC
Caleb Carmine
Colleague at Singlepoint GlobalLovettsville, Virginia, United States
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RF
Ruby Frias
Colleague at Singlepoint GlobalWashington Dc-Baltimore Area, United States
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Christopher Strong
Colleague at Singlepoint GlobalStafford, Virginia, United States
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DF
Daniel Fowler
Colleague at Singlepoint GlobalWashington Dc-Baltimore Area, United States
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DP
Drew Powell
Colleague at Singlepoint GlobalAshburn, Virginia, United States
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AS
Andy Sherwood
Colleague at Singlepoint GlobalWashington Dc-Baltimore Area, United States
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MP
Maximiliano Parodi
Colleague at Singlepoint GlobalAshburn, Virginia, United States
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SD
Shannon Dayley
Colleague at Singlepoint GlobalStephens City, Virginia, United States
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OR
Opal Richards
Colleague at Singlepoint GlobalOntario, Canada
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AD
Amado Dela Cruz
Colleague at Singlepoint GlobalDavao Del Sur, Davao Region, Philippines
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CC
Caleb Carmine
Colleague at Singlepoint GlobalLovettsville, Virginia, United States
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RF
Ruby Frias
Colleague at Singlepoint GlobalWashington Dc-Baltimore Area, United States
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1 education record
Alexander Abbas education
FAQ
Frequently asked questions about Alexander Abbas
Quick answers generated from the profile data available on this page.
What company does Alexander Abbas work for?
Alexander Abbas works for SinglePoint Global.
What is Alexander Abbas's role at SinglePoint Global?
Alexander Abbas is listed as L1 Support Team Lead at SinglePoint Global at SinglePoint Global.
Where is Alexander Abbas based?
Alexander Abbas is based in Washington Dc-Baltimore Area, United States while working with SinglePoint Global.
What companies has Alexander Abbas worked for?
Alexander Abbas has worked for Singlepoint Global, Midpoint Technology Group, and Ubreakifix.
Who are Alexander Abbas's colleagues at SinglePoint Global?
Alexander Abbas's colleagues at SinglePoint Global include Christopher Strong, Daniel Fowler, Drew Powell, Andy Sherwood, and Maximiliano Parodi.
How can I contact Alexander Abbas?
You can use AeroLeads to view verified contact signals for Alexander Abbas at SinglePoint Global, including work email, phone, and LinkedIn data when available.
What schools did Alexander Abbas attend?
Alexander Abbas holds Associate Of Arts And Sciences - Aas, Cybersecurity from Northern Virginia Community College.
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