Alexander Ang

Alexander Ang Email and Phone Number

Global Helpdesk Analyst - Chinese at B&M Global Service Manila @
Alexander Ang's Location
Metro Manila, National Capital Region, Philippines, Philippines
Alexander Ang's Contact Details

Alexander Ang work email

Alexander Ang personal email

About Alexander Ang

Alexander Ang is a Global Helpdesk Analyst - Chinese at B&M Global Service Manila at B&M Global Service Manila. He possess expertise in windows server, troubleshooting, servers, vmware, it service management and 13 more skills. He is proficient in Cantonese, Filipino, Mandarin and English.

Alexander Ang's Current Company Details
B&M Global Service Manila

B&M Global Service Manila

Global Helpdesk Analyst - Chinese at B&M Global Service Manila
Alexander Ang Work Experience Details
  • B&M Global Service Manila
    Global Helpdesk Analyst - Chinese
    B&M Global Service Manila Jun 2013 - Present
    Bonifacio Global City
    - Provide initial assessment and troubleshooting of inbound issues providing consistent high quality customer service and support for end users of Mandarin speaking offices and other B&M offices. - Provide back-up support for other team members, as required.
  • Sykes Asia
    Senior Technical Support / L2 Technical Support Engineer
    Sykes Asia Apr 2001 - Jun 2013
    Metro Manila, Philippines
    Handles second level hardware related technical support and escalations.Conducts Quality Monitoring for team transactionsConducts training for new hired server technical support engineerManages Lab inventory

Alexander Ang Skills

Windows Server Troubleshooting Servers Vmware It Service Management Technical Support Linux Windows Business Analysis Service Delivery Virtualization Operating Systems Vendor Management Cloud Computing Call Centers Telecommunications Training Contact Centers

Alexander Ang Education Details

  • University Of Santo Tomas
    University Of Santo Tomas
    Business Administration And Management, General

Frequently Asked Questions about Alexander Ang

What company does Alexander Ang work for?

Alexander Ang works for B&m Global Service Manila

What is Alexander Ang's role at the current company?

Alexander Ang's current role is Global Helpdesk Analyst - Chinese at B&M Global Service Manila.

What is Alexander Ang's email address?

Alexander Ang's email address is al****@****zie.com

What schools did Alexander Ang attend?

Alexander Ang attended University Of Santo Tomas.

What skills is Alexander Ang known for?

Alexander Ang has skills like Windows Server, Troubleshooting, Servers, Vmware, It Service Management, Technical Support, Linux, Windows, Business Analysis, Service Delivery, Virtualization, Operating Systems.

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