Head Of Digital Group
Current• Transitioning business processes to an in-house digital platform as part of digital business transformation.• Implementing innovations: remote visits, gamification, real-time product usage tracking, proprietary analytics framework, digital privilege system, etc.• Developing and executing a comprehensive digital marketing strategy across owned and partner resources.• Managing content strategies and coordinating marketing campaigns across digital channels.• Analyzing and… Show more • Transitioning business processes to an in-house digital platform as part of digital business transformation.• Implementing innovations: remote visits, gamification, real-time product usage tracking, proprietary analytics framework, digital privilege system, etc.• Developing and executing a comprehensive digital marketing strategy across owned and partner resources.• Managing content strategies and coordinating marketing campaigns across digital channels.• Analyzing and segmenting the customer base, developing strategies to increase engagement and loyalty.• Deploying CRM and marketing automation systems to boost sales and assess campaign effectiveness.• Leading cross-functional teams for rapid innovation implementation in products and services.• Protecting and introducing the Russian office's digital solutions to global practices, as well as adapting necessary global business practices to current realities.• Administrative duties: managing the department, contractors, working groups, and the international Digital track. Show less