Hello, and welcome to my profile.My name is Alex Arnold, and I take pride in being a thorough, highly detail-oriented, analytical IT professional with 9 years of experience leading every aspect of day-to-day IT operations, IT infrastructure, and IT support and strategy. I’m committed to taking an entrepreneurial, customer-centric and collaborative approach to solving problems and identifying innovative technology solutions to improve processes and drive efficiency along with stakeholder and business value and success. Adaptable, focused and organized, I’m accustomed to delivering in fast-paced environments. And, I enjoy the role of wearing multiple hats and leveraging my ability to take a 10,000-foot-level view, as well as translate and break down projects into audience-specific language and consumable pieces to be executed on effectively. A few of my Career Highlights I’m proud of include:- At Okta as a Technical Program Manager, I redesigned the entire RCA process from start to finish, including existing processes such as issue resolution, investigation, and solution implementation. I’m proud to have also delivered the final report within scope, budget and timeline.- At NASA (ASRC Federal), as a Senior IT Manager, I successfully led the entire 24/7 Onsite Control Room, Property Management, and Facilities groups, including 18 people in total.- As an IT Project Manager at Barracuda, I organized and led maintenance weekends that led to a 150% increase in the number of projects able to be completed as well as an increase of task completion rate from 50% to 90%.1I would welcome you to contact me for networking or career opportunities. Please feel free to reach out to me at: chobits2678@gmail.comI look forward to connecting with you.