• Responsible for coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. • Manage some of the largest departments in the store and exceeded sales forecasts.• Manage installation and delivery problems daily and developed solutions to get customers services and/or products on time. • Perform location and inventory audits throughout the course of the year to ensure product counts are accurate and product is easily accessible to potential customers.• Participate in resets to ensure that departments are set-up safely and available product is in its proper location.

• Monitored, tracked, and managed all sales activity including sold vehicles, appointments, follow ups, daily calls, etc. • Managed all forms of advertising and marketing including Ed’s USA website, Facebook, Yelp, MailChimp, television commercials, all digital and display ads, etc.• Thoroughly researched vehicles via online auctions and attended virtual sales to purchase and sell vehicles. • Provided coworkers with training and business updates, conducted weekly sales meeting to review weekly wins and identify areas for improvement.• Implemented new software, databases, and general updates to computer and networking systems.

• Execute face to face sales presentations with marketing officers and business directors. • Conduct daily outbound calls to promote iHeartMedia and maximize business opportunities.• Design and implement strategic business plans to help our clients reach their target audience and raise brand awareness.

• Served as the sole facilitator of an in-house installation program with responsibility for providing direction, managing projects, initiating sales and facilitating growth. • Conceptualized and launched promotional events to increase program awareness and identify potential clients.• Educated in-store personnel on program benefits and services for the purpose of generating additional business. • Managed installations including scheduling, contractor coordination, supply procurement and permitting.