Alexander Blankenstein Email & Phone Number

Cambridge, Ontario, Canada

Waterloo, Ontario, Canada

Waterloo, Ontario

Demonstrated strong customer service in a fast-paced environment, regularly helping to set up new phones, solving wireless connectivity issues, and investigating root causes of hardware malfunctions.

Waterloo, Ontario, Canada

Worked remotely with a team while maintaining effective and efficient communication to cooperatively complete district objectives in an organized manner. Tasks include:- Enumerating houses within my district. - Investigating addresses that used to exist,- Data entry, - Assisting team members in contacting troublesome units.

Waterloo, Ontario, Canada

Continually expanded my computer and technical skills to efficiently service customer’s failed equipment in an IT environment, and setup new equipment purchased by customers. Started as a Connected Solutions Sales associate where I learned advance sales and customer service skills. Gained the title of "Employee of the month" three months into employment. Tasks included; - upselling to clients to meet all of their tech needs,- Ensure every customer is satisfied and understands the tech they are purchasing, - Run E-voice meetings to keep the team's moral up. Assisted in Geek Squad tasks include: - Provide exceptional customer experiences, - Troubleshooting device errors,- Uninstalling bloatware and installing customer requested programs,- Setting up windows environments, - Answering customer queries over the phone and in person.

Kitchener, Ontario, Canada

Worked with a small team to renovate the Kitchener location Best Buy to a Prototype 2.1 standard. Other tasks include: - Wiring front tills for sales, - Building display tables, - Leading a team to keep plans on schedule.

Oakville, Ontario, Canada

Used Unity and C++ to engineer and develop a dungeon crawler game using the Xbox Kinect for the Toronto Hospital’s motor movement rehabilitation program.Worked in an agile team as scrum master to facilitate weekly meetings and ensure consistent client communication and that issues are closed.

Waterloo, Ontario, Canada

Exhibited continuous improvement and high levels of motivation resulting in earning employee of the month three times. Responsible for closing and opening the restaurant, till balancing, and nightly deposits.

Cambridge, Ontario, Canada

Worked in a fast pace environment delivering material to the proper location within the automotive plant using both a forklift and a tow motor. Other jobs include welding the RAV4's suspension.

Bachelor Of Computing, Honours - Bch, Major Software Engineering, Minor Gis And Environmental Analysis

Bachelor Of Science - Bs, Computer Science, 3.6 Gpa

Program highlights: Computer Architecture, Software Engineering, Human-Computer Interaction. Minor/Undergraduate in Creativity.