Alexander Botha Email & Phone Number

Middelburg, Mp, Za

Middelburg Area, South Africa

Develop high-quality business strategies and plansEnsure strategy alignment with objectivesLead with an example and motivate subordinatesEncourage employee engagementTrain a high performing managerial teamOversee all operations and business activitiesMake high-quality investing decisionsEnforce adherence to legal guidelines and in-house policiesEnsure the company’s complicity with legal and business ethicsReview financial and non-financial reportsGive advice for improvement and suggestions for solution Build trusting relations with key partners and stakeholdersMaintain contact with important shareholdersTrain, motivate and lead othersAnalyze problematic situations and suggest solutions Keep abreast of the markets and industry trends

Pretoria Area, South Africa

Determine staffing requirements;Hire and train new staff;Supervise direct reporting staff according to overall company policy;Aply strategic planning to determine company, department or unit objectives;Set employee goals and objectives;Develop staff to maximize potential;Monitor staff performance including performance reviews;Delegate work duties to staff to attain objectives;Allocate use of available resources;Monitor and assist staff with work progress;Evaluate current business processes and systems;Plan and implement procedures and systems to maximize operating efficiency;Establish and maintain controls;Formulate department/unit policies and practices;Co-ordinate financial and budget activities for maximum operational efficiency;Facilitate the preparation and analysis of reports;Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels;Responsible for the achievement of department/division/unit productivity and quality goals.

Johannesburg Area, South Africa

United Business purchased the Workforce and Security Management (WSM) Department from NGA Africa. The CCTV Department from United Business merged with WSM and are now known as Intervid. My role in the company is to manage the product set that we sell, manage the national sales team and optimize the sales team with process and systems to increase effectiveness.

Johannesburg Area, South Africa

Promotion to manage the sales of two line of business nationally.

Johannesburg Area, South Africa

NGA Africa bought 50% of the Workforce and Security Management division of BCX.Manage ContractsConduct Business AnalysesDesign Business Strategy and PlanningCompile and Manage BudgetsEnhance Client RelationshipsManage Human ResourcesManage The Financial ResourcesDevelop New BusinessSales ManagementEXCO Reporting Bi-Weekly

Johannesburg Area, South Africa

• Manage The Account in Terms of Specific Technical and Service Offerings Within a Specific Competency• Manage Business Analysis and Business Architecture for The Purpose of Creating a Better Understanding of Business Strategy and Constraints;Provide World-Class Technology Offerings in Order to Fulfill Business Requirements;Manage The Consulting Function, As Well as Costing and Tendering Processes;Assist in The Forecasting of Business and Market Needs.

Analysing the business needs in measurable goals;Review of the current operations;Conceptual design of the operation of the final product;Equipment and labour requirements;Financial analysis of the costs and benefits including a budget;Stakeholder analysis, including users, and support personnel for the project;Project charter including costs, tasks, deliverables, and schedule;Satisfies the project sponsor, end user, and business requirements;Ensure product functions as it was intended;Ensure product can be produced within quality standards;Ensure product can be produced within time and budget constraints;Satisfies the project sponsor, end user, and business requirements;Continuing support of end users;Correction of errors;Updates of the software over time;Close project;Contract closure;A strategy to align development with the organization’s broader objectives;Standards for new systems;Project management policies for timing and budgeting;Procedures describing the process.

Study analyzing the business needs in measurable goals;Review of the current operations;Conceptual design of the operation of the final product;Equipment and labour requirements; Financial analysis of the costs and benefits including a budget; Project charter including costs, tasks, deliverables, and schedule; Ensure product functions as it was intended; Ensure product Can be produced within quality standards; Ensure product can be produced within time and budget constraints;Satisfies the project sponsor, end user, and business requirements;Continuing support of end users;Correction of errors; Updates of the software over time; Close project;Contract closure;A strategy to align development with the organization's broader objectives; Standards for new systems;Project management policies for timing and budgeting; Procedures describing the process. Management of three Sales ExecutivesMaintaining and developing relationships with existing customers via meetings, telephone calls and emails; Visiting potential customers to prospect for new business; Acting as a contact between a company and its existing and potential markets; Negotiating the terms of an agreement and closing sales; Gathering market and customer information; Representing the organization at trade exhibitions, events and demonstrations; negotiating variations in price, delivery and specifications with CEO; advising on forthcoming product developments and discussing special promotions; liaising with suppliers to check on the progress of existing orders; recording sales and order information and sending copies to the sales office; reviewing sales performances of Sales Executives, aiming to meet or exceed targets; gaining a clear understanding of customers' businesses and requirements; making accurate, rapid cost calculations, and providing customers with quotations

Meets or exceeds established annual sales quota.Identifies market potential by qualifying accountsInitiates sales process by prospecting, scheduling appointments, making initialPresentation, understanding business needs, developing proposals, closing sales.Closes sales by building rapport with potential clients, expounding on the benefits of solutions and service capabilities; overcoming objections, etc.Expands sales in existing accounts by introducing additional solutions and services; developing new applicationsContributes information to market strategy by monitoring competitive products and reactions from clients.Recommends new solutions and services by evaluating current solutions, identifying needs to be filled.Updates technical, sales, and business knowledge by providing educational opportunities to others.Responsible for keeping commitments in a timely manner and resolving issues promptly.Accountable for customer satisfaction and providing high quality serviceMaintain accurate up-to-date sales pipeline and forecasts

Ensuring successful execution of the defined project scopeCreation and Management of Project Plans (determine tasks, tasks dependencies, resource assignments)Execution of complex project/program plans and delivery of complex project/program Perform PM activities (defining scheduling, budget, risk, change, opportunity and resource management activities)Execute continuous improvement planMay perform active role in maintaining client relationshipsIdentifies customers' information systems requirements Analyzes information systems requirements or environment Designs or conducts analytical studies, cost-benefit analyses, or other researchManagement and tracking of project financials Evaluates, monitors, or ensures compliance with laws, regulations, policies, standards, or procedures Purchases or contracts for IT services, equipment, products, supplies, property, or other items Integrates information systems subsystems Develops information systems testing strategies, plans, or scenarios Identifies standards or requirements for infrastructure configuration or change management Participates in change control (for example, reviewing configuration change requests) Develops or implements information systems security plans and procedures; and Ensures appropriate product-related training and documentation are developed and made available to customers.

Support, coach and manage a team of Information Technology Call Centre Agents. Communicate performance against objective with the individual team members and constantly monitor performance in terms of agreed key performance indicator (log-on time, time-in wrap, average handle time). Attend to high-level customer complaints received by team members and spends an agreed proportion of time answering queue calls. Conduct call monitoring either by listening in to recorded calls or live calls and subsequently undertake coaching sessions with team members.Create the shift roster for the team members to ensure that agreed shifts would be covered.Undertake any administration associated with employee timesheets, expenditure claims, annual leave application, conducting performance reviews and planning of staff rosters.Disseminate information received from client contact point to the team members as soon as possible and ensures that the team members are fully briefed on the information received. Support the Contact Centre in achieving its overall service levels (average speed of answer, abandoned calls, % calls answered and First Call fixes within service level).

Identifies, diagnoses, and resolves Level One problems for end-users.Provides one-on-one end-user problem resolution over the phone for the Cura Digital Video Recorder software.Delivers, tags, sets up, and assists in the configuration of Digital Video Recorder hardware, software and peripherals.Diagnoses and resolves commissioning and setup problemsCoordinates timely repair of PC computer equipment covered by third-party vendor maintenance agreements.Performs hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements.Help install local area network cabling systems and equipment such as network interface cards, hubs and switches.Create Digital Video Recorder hardware specification.Assists Network Technicians in creating materials for end-user frequently asked questions (FAQs).

Computer Programming, Level 5

- Learn about functions, methods and routines; - How to use arguments and return values; - How to run a simple C program; - Understand.

Bcx Sales Management School, Sales Management

Sales Organisation Structure Defined Target Market Identification Cataloging of Products & Service Offerings Mapping Sales Territories.

Education record

Certificate, Computer Programming

Part 1: The Basics Chapter 1 First Steps with Microsoft Visual Basic 6 Chapter 2 Introduction to Forms Chapter 3 Intrinsic Controls.