Developing and achieving Technical Support objectives and goals to support the organizational vision.Managing and directing a team of Technical Support.Ensuring targeted service and performance standards are achieved or exceeded.Executing tactical plans and initiatives that exceed customer expectations and result in increased customer satisfaction and sales that will be realized in lower attrition and higher productivity.

Design and implement radio systems based on Motorola Mototrbo equipment and SmartPTT software for dispatcher's systems of different scales.