Alexander Brock Email & Phone Number

Tallahassee, Florida, United States

• Management of the unit and staff responsible for digital and development resources including web, intranet, cloud systems architecture, system and applications, project management, training, resources, policy and procedure. • Manage multiple high visibility projects in accordance with scope, directive, statute and policy.• Creation and submission of Legislative Budget Requests and oversight of procurement. • Provide customer service to internal and external stakeholders.• Analysis of Agency systems and processes including requirements for system solutions.• Creation of documentation and training for IT needs.

Tallahassee, Florida, United States

• Project Management for the Information Technology Division.• Manage multiple high visibility projects in accordance with scope, directive, statute and policy.• Provide customer service to internal and external stakeholders.• Analysis of Agency systems and processes including requirements for system solutions.• Creation of documentation, policies and procedures.• Training for IT needs.

Tallahassee, Florida, United States

• Supervise the Field and Provider Relations Unit, including day to day unit operations, responsible for vendor needs identification, recruitment, on-boarding, training and continued relationship management.• Senior leadership member of agency priorities including implementation, training and tracking.• Continued management of 31 contracts under the VR Career Camp service model.• Delegate of the Bureau Chief of Vendor and Contracted Services to oversee the bureau operations in the absence of the chief.• Lead specialized teams in the development of new services to meet agency needs and strategic goals. • Lead system implementation for the Bureau of Vendor and Contracted Services.• Develop strategic planning for the Bureau.• Identify, set and maintain QA and governance efforts.

Tallahassee, Florida, United States

• Lead contract manager on agency contracts, including those supporting agency strategic goals, pilots, VR Career Camp, field surveys, Adults with Disabilities grants and special projects in excess of $1 million.• Collaborate with program areas to develop new contracted programs and initiatives, including contract terms, documents and templates, internal and external trainings, and processes.• Serve as a subject matter expert (SME) and advisor on development teams for service model restructuring, program development, and enterprise systems.• Serve as the project manager and meeting facilitator on key agency initiatives, including those with high visibility.

Tallahassee, Florida, United States

• Managed agency provider agreements for vocational rehabilitation for the transition, and employment services.• Implemented the VR Career Camp contracted service model, including the management of 31 Camp Contracts and contracts in excess of $1 million.• Management of the Adults with Disabilities grants.• Managed over 150 Employment Service Providers across the State of Florida including application compliance, review of deliverables, technical assistance, training development and delivery, ongoing desktop and on-site monitoring and evaluation of vendor performance.• Completed budget reviews, data and cost analyses, and provided recommendations to management for contracted and fee-for-service delivery models.• Assisted in the development of internal controls, monitoring processes and tools within the Bureau of Vendor and Contracted Services.• Served as a subject matter expert (SME) and advisor on development teams for service model restructuring, program development, and enterprise systems.• Served as the Rapid Process Improvement staff member on the service model project.

Vienna, Virginia, United States

• Served as the point of contact and coordinator for the Board of Directors.• Administration of the Ethics division, including legal documentation, budgeting, training and reporting.• Researched, identified and applied for federal, state and private grants for individuals with disabilities, specifically focusing on WIOA and STEM.• Conducted legal research in coordination with internal and external counsel.• Facilitated meetings and special projects for the Chief Legal Office, including Ethics, Contracts, Legal, Quality Assurance and Governance.• Recruitment, implementation and relationship management of vendors within the Chief Legal Office.

• Over 10 years of experience in interior design, specializing in residential projects.• Expertise in creating sophisticated, functional, and aesthetically pleasing spaces.• Proven ability to transform client visions into reality with innovative design solutions.• Keen eye for detail and strong understanding of materials, textures, and colors.• Proficient in industry-standard design software.• Effective project management skills, including budgeting and timeline management.• Passionate about staying current with design trends with an emphasis on sustainability practices.

Tallahassee, Florida, United States

• Provided administrative and technical assistance support to two bureaus including Bureau Chiefs, eight program units, and six area offices, coordinating meetings and facilitating inter-bureau collaboration.• Acted as an SME on multiple agency projects including Self-Advocacy, RSA 911, VR Works, Quality Assurance, and Case Management initiatives.• Served as chairperson for the Employee Celebration Committee, and as Event Coordinator for the Annual Continuing Education Days planning committee.• Managed the Purchase Orders for the agency’s Summer Youth Program, the Career Counseling Information and Referral program, and statewide interpreter services (both American Sign Language and foreign languages).• Received a Sapphire Award for assisting in the development and facilitation of the Performance Expectations Workshop.

Tallahassee, Florida, United States

• Counseled consumers regarding vocational goals, overcoming barriers, as well as guided clients through the rehabilitation process.• Consulted as a SME with VR Headquarters on various agency projects.• Served as a mentor to new and underperforming employees to improve performance.• Acted as the Area Safety Officer, Social Security Liaison and Vendor Liaison, maintaining relationships that support effective service delivery.• Monitored unit caseloads to ensure state and federal compliance and supported counselors and the Unit Supervisor with case management, authorizations, and internal and external correspondence.• Processed approximately 200 authorizations for payment on a daily basis.• Recognized as area Employee of the Year in 2015 and Support Staff of the Year in 2016.