Alexander Bryan Email & Phone Number

Sydney, Australia

Eastern Creek, New South Wales, Australia

Sydney, Australia

Roles and Responsibilities; Help Desk – Using solar winds help desk ticketing system to organise and manage asset and user issues and requests. Hardware and Software troubleshooting – Identifying issues with software applications or operating systems and running system diagnostics for hardware related issues. Network booting for imaging of laptops through System centre configuration manager. Tending to calls for AV issues in classrooms. Infrastructure installation/maintenance – Managing AV (Amplifiers, projectors, microphones). Configuring and installing switches during upgrades. Cable management. Logging warranty claims with vendors via email or phone call. Managing user accounts and assets through active directory.

Harrington Park, New South Wales, Australia

Narellan, Nsw 2567

Stuart Park, Wollongong

Being a waiter/bartender at the Lagoon Seafood Restaurant included the following roles and responsibilities: High level of customer service when tending to functions / tables in the restaurant. Being in a fine dining atmosphere it was important to have a detailed eye on customer needs and requests. A high level of communication skills was impeccable when serving customers and visitors. The fast paced environment required an ability to multitask and solve problems as fast and efficiently as possible to improve the customers experience. Team work was the backbone for the quality of service given to customers.

Bachelor Of Information Technology - Network Design And Management, Computer/Information Technology Administration And Management

Hsc