Currently working on the "Get Covered New Jersey" Account. GCNJ is the state based market place for shopping for health insurance that is affiliated with the state government of New Jersey. This role involves me in answering consumer inquires and assisting consumers in making whatever changes are necessary to their account.

❏ Serve as a link between upper management and employees by handling questions , administeringemployment contracts and helping resolve work related issues.❏ Answered customer inquiries and product support on each and every item in inventory.❏ Managed calls on que and customer concerns and payment processing.❏ Worked with and resolved escalated client situations that involved my assistance.❏ Create online training material to foster positive work ethic and attitude in the workplace.❏ Identify staff vacancies and recruit and interview select candidates .❏ Worked on maintaining the compensation structure that includes pay, benefits and vacation time foremployees as well as private contractors and inspectors.❏ Worked with digital SAP/ADP/SQL documentation as well as daily payroll and employee recordskeeping.❏ Followed all GMP and SOP procedures as well as compliance monitoring.❏ Worked with accounts payable department to determine correct accountability.❏ Managed internal Database and E commerce catalog of company products and services.

Scheduled ocean freight and land transportation for client exports. Developed a sales strategy to gain new clients and focused on customer relationships. FCL / LCL Shipments / Land transport arrangement / Customs clearance Breakbulk Shipments / Warehouse management / Sea & Air Cargo

❏ Worked with CISCO, ADP, SAP, ORACLE, SQL Inventory and Dispatching software systems❏ Performed cargo pier inspections and followed Customs and Port Authority regulations.❏ Worked with LTL Trucking carriers and independent local delivery contractors.❏ Drafted and reviewed financial statement compilations before being approved by partners.❏ Worked with fellow managers to develop annual expense plan goals.❏ Filed tax documents and prepared governmental reports in compliance with strict standards.❏ Assisted clients regarding matters that included ETA/credit issues and international debit transfers.❏ Monitored clients transactions and investments ensuring all trades and transactions are compliant..❏ Assisted upper management with daily cash balancing, debit reports and audits.❏ Worked in payroll operations with responsibility of 300 employees and supervise all inventorypersonnel.

Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.Drafted and reviewed financial statement compilations before being approved by partners.Worked with fellow managers to develop annual expense plan goals.Filed tax documents and prepared governmental reports in compliance with strict standards. Assisted clients regarding matters that included credit issues and international debit transfers.Monitored clients transactions and investments ensuring all trades and transactions are compliant.Participated in numerous client acquisition and retention operations. Assisted upper management with daily cash balancing and audits.