Assisted in the preparation of Test plan as well as Test Design Document.Conduct brainstorming sessions with the stakeholders to understand the functional requirement and to identify the scope of the testing of a module.Prepare Test scenarios based on requirements for Test case writing.Weekly Test case review and provided feedback to the fellow team members. Maintained the RTM monthly, based on the progress of the Software modules testing.Guided and monitored the Team… Show more Assisted in the preparation of Test plan as well as Test Design Document.Conduct brainstorming sessions with the stakeholders to understand the functional requirement and to identify the scope of the testing of a module.Prepare Test scenarios based on requirements for Test case writing.Weekly Test case review and provided feedback to the fellow team members. Maintained the RTM monthly, based on the progress of the Software modules testing.Guided and monitored the Team during the Test case executions and Defect Identification process.Prepared Test Documents like Test Results, Summary reports on test status etc. Setup the Test Environment and module releases deployment.Assisted client to understand functionality and perform UAT. Show less

Assisted in the preparation of test plans as well as writing and executing Test cases based on requirement specification document & User StoriesUnderstanding the project requirements and Traceability Matrix CreationInvolved in identification of all possible Test Scenarios and Test Data preparation.Performed functional, nonfunctional and regression testing.Responsible for performing the UAT & production build release environment testing. Reporting of the defects and tracking… Show more Assisted in the preparation of test plans as well as writing and executing Test cases based on requirement specification document & User StoriesUnderstanding the project requirements and Traceability Matrix CreationInvolved in identification of all possible Test Scenarios and Test Data preparation.Performed functional, nonfunctional and regression testing.Responsible for performing the UAT & production build release environment testing. Reporting of the defects and tracking of the defects using Rally.Communicated regularly with the onsite as well as Offshore counterpart.Supported client to understand functionality and perform UAT.Involved in workshops / training / presentations. Show less

As a Quality Analyst, analysed and rated assignments or cases carried by the Associates based on the client case history, connection stage status, notes, reports and the interaction with different stakeholders.Prepare detail reports for each Quality assessment for Associates. Provide feedback and clarify the queries for the respective Associates on their assignments Document and maintain a progress track record of those respective Associates.Conduct sessions for teams regarding… Show more As a Quality Analyst, analysed and rated assignments or cases carried by the Associates based on the client case history, connection stage status, notes, reports and the interaction with different stakeholders.Prepare detail reports for each Quality assessment for Associates. Provide feedback and clarify the queries for the respective Associates on their assignments Document and maintain a progress track record of those respective Associates.Conduct sessions for teams regarding consistent markdowns, fatal errors and area of improvement.Also, was involved in a weekly QA meeting to discuss about consistent issues faced and measures to be taken to avoid them that could improve the overall process Quality. Show less

As a Quality Analyst analysed the Associate’s interactions and activities on a customer’s account he handled if it’s as per the organisation’s SOP guidelines.Conduct group and one-on-one session for the team to enhance the team performance by explaining them errors and markdowns as well as clear their queries. Meet the target for the week of the total number of Associates to be assessed and provide the details of the same in the Monthly Quality Meet.As Software Tester, assisted… Show more As a Quality Analyst analysed the Associate’s interactions and activities on a customer’s account he handled if it’s as per the organisation’s SOP guidelines.Conduct group and one-on-one session for the team to enhance the team performance by explaining them errors and markdowns as well as clear their queries. Meet the target for the week of the total number of Associates to be assessed and provide the details of the same in the Monthly Quality Meet.As Software Tester, assisted in writing and executing test cases. Understanding requirements and preparing test approaches.Defect tracking and giving mandatory information of a defect to developers in order to fix it. Have done Ad hoc Testing, Exploratory Testing, Smoke testing and Sanity testing too.Carry out regression testing every time when changes are made to any modules to fix defects. Show less